Product:

Cognos Analytics 11.1.7  kit_version=11.1.7-2304260612

Issue:

How apply a fix pack for CA 11.1.7?

Solution:

Download the fix pack from IBM. https://www.ibm.com/support/pages/node/6985631 

Make a backup of the content store by export it from inside Cognos Connection:

On the Cognos Analytics ‘Welcome’ dashboard, click the ‘Manage’ tab and select ‘Administration Console’.

Select the ‘Configuration’ tab and click ‘Content Administration’ on the left-hand side.

In the top right-hand side, click the icon ‘New Export’.

Specify a name for your new export (full backup contentstore) and click ‘Next’.

Click the ‘Select the entire Content Store’ radio button and select ‘Next’.

Choose the location where you want to store the deployment archive. Click ‘Next’.

Assign a password to your archive. The password must contain at least 8 characters. Re-enter your password for confirmation and then click ‘OK’.

Verify the details you have input before clicking ‘Next’.

Select ‘Save and run once’.

Specify a time when you want to run the export and click ‘Run’.

Click ‘OK’ to complete the export.

To save time, move content in folder D:\Program Files\ibm\cognos\analytics\deployment to d:\temp before the upgrade. Copy the few files you need back after the upgrade.

Backup the configuration in cognos configuration:

1. Open Cognos Configuration.
2. Click File > Export As.
3. Select a location and enter a file name for the XML file.
4. Click Save.

Make a backup of the following files to a d:\temp folder:
D:\Program Files\ibm\cognos\analytics\webcontent\planning.html
D:\Program Files\ibm\cognos\analytics\webcontent\pmhub.html
D:\Program Files\ibm\cognos\analytics\webcontent\web.config
D:\Program Files\ibm\cognos\analytics\webcontent\tm1\web\tm1web.html

D:\Program Files\ibm\cognos\analytics\webcontent\bi\planning.html
D:\Program Files\ibm\cognos\analytics\webcontent\bi\pmhub.html
D:\Program Files\ibm\cognos\analytics\webcontent\bi\web.config
D:\Program Files\ibm\cognos\analytics\webcontent\bi\tm1\web\tm1web.html

D:\Program Files\ibm\cognos\analytics\templates\ps\portal\variables_CCRWeb.xml
D:\Program Files\ibm\cognos\analytics\templates\ps\portal\variables_plan.xml
D:\Program Files\ibm\cognos\analytics\templates\ps\portal\variables_TM1.xml

D:\Program Files\ibm\cognos\analytics\configuration\cclWinSEHConfig.xml

Restore only the missing files after the installation.
Files to be preserved during an upgrade are listed in the D:\Program Files\ibm\cognos\analytics\configuration\preserve\.ca_base_preserve.txt file. Do not edit this file. Instead, edit the D:\Program Files\ibm\cognos\analytics\configuration\preserve\preserve.txt file if you want to remove or preserve certain files or directories when upgrading.

################################################################
#
# IBM Confidential
#
# IBM Cognos Products: Preserve Files by the Install
#
# (C) Copyright IBM Corp. 2017
#
# Edit this file (preserve.txt) to remove or preserve files or directories when upgrading. 
#
# 
# Instructions:
#
# - Edit preserve.txt before running an upgrade on an existing install.
# - Use '#' at the beginning of a line to insert a comment.
# - The keyword "exclude:" can be used to remove files inside a preserved directory (see examples below).
# - List directories or files relative to the installation root directory (see examples below).
#
#
# e.g.: To remove this file: <installdir>/media/samples.doc, add this line:
# exclude:media/samples.doc 
#
# e.g.: To preserve the file <installdir>/msgsdk/cm_ldkspec.xml, add this line:
# msgsdk/cm_ldkspec.xml
#
# e.g.: To preserve the contents of the folder: <installdir>/cps/sap/webapps, add this line
# cps/sap/webapps
#
# Note on order of precedence: Files to be excluded should be specified first (before the directories which contain them).
#
################################################################

# Specify files to exclude first


# Specify files or folders to preserve

If you have changed security or use certificates, then you need to also backup all the certificates store files.

Stop the Cognos Analytics Service and close down Cognos Configuration. Stop the Apache or IIS webserver services.

Launch the downloaded installation file (analytics-installer-2.2.27-win.exe) and follow the wizard.

Choose your Language and click Next.

Choose What you want to install – for an upgrade this will be IBM Cognos Analytics click Next.

Choose to Accept the license and click Next.

Choose the location. This must be the location of your Cognos Analytics instance that you would like to upgrade and also the shortcut folder name. Click Next.

Click Yes to confirm you are Installing in the same location and are overwriting a previous installation.

Click Install at the summary screen.

When complete click Done to complete the upgrade.

Open Cognos Configuration – you will be prompted that older versions of Configuration files were found and configuration files have been upgrade to the latest version. click OK and Save your configuration.

Repeat the steps for all servers in your distributed environment, before starting the Cognos Analytics Content Manager Services first and then the rest.

Check the file D:\Program Files\ibm\cognos\analytics\cmplst.txt to see what version is installed.

More Information:

https://www.ibm.com/support/pages/ibm-cognos-analytics-11x-fix-lists 

https://www.ibm.com/support/pages/how-export-entire-content-store-cognos-analytics-11 

https://pmsquare.com/analytics-blog/2022/6/8/how-to-find-your-cognos-version-build-and-common-name

https://www.ibm.com/docs/en/cognos-analytics/11.1.0?topic=servers-copying-cognos-analytics-certificate-another-server

https://www.ibm.com/support/pages/how-add-3rd-party-ca-allow-ssl-between-components-ibm-cognos-analytics-11

Product:

Cognos Analytics

Problem:

What are the tables for in CA11 database?

Solution:

This is a old list for Cognos 8, maybe it is still valid.

CMSYSPROPS This table has the Content Store Version.
CMOBJNAMES This table has the names of all the objects in the content store.
CMOBJPROPS1 Users, Roles \ Group Distribution list and contact information such as Email, phone number, Fax Given name etc are stored in this table
CMOBJPROPS2 Report scheduling information is stored. This table has fields like hour, day week etc
CMOBJPROPS3 Stores Screen Tip and Object description provided while creating the objects are stored here
CMOBJPROPS4 Stores the printer paper setting details like height and width of A3 , A4 , letter and 11X17 paper orientations
CMOBJPROPS6 Has the details of the all packages which were published using the FM.
CMOBJPROPS7 This table stores the XML of all reports and models. This is basically to maintain the metadata about the structure of the reports and models.
CMOBJPROPS10 Contact information is stored in this table. This table has columns like Contact Email and Contact.
CMOBJPROPS11 This table stores the data sources configuration details like connect string, the cube location etc.
CMOBJPROPS13 It stores the names of parameter passed to the range prompts
CMOBJPROPS14 Has details regarding the versions, creation time etc of the objects in the content store.
CMOBJPROPS16 This table provides the status of the multiple services of Cognos like LogService, MonitorService, ReportService, SystemService, JobService
CMOBJPROPS17 Stores performance details of each component like “query Studio, Analysis Studio, Event Studio” etc
CMOBJPROPS18 This table stores the drill path from the source to the final target report.
CMOBJPROPS20 Stores details regarding which are all the reports for which prompting has been enabled. And also has the details of which are the reports which has the default report options overridden.
CMOBJPROPS24 Stores the printer configuration details
CMOBJPROPS25 Stores the data regarding the objects deployed, like the deployed folder, the reports, the number of folders present in the deployment archive, etc
CMOBJPROPS26 This table stores the data about all the packages imported / exported in C8, with the properties selected during the process.
CMOBJPROPS27 Has the details regarding the data source created in the content store using Cubes.
CMOBJPROPS30 Stores the registration , service description etc details about portlets in this table
CMOBJPROPS31 Has the custom logging level for each of the Cognos services, CMID can be be linked to CMOBJNAMES for the names of each of the services
CMOBJPROPS32 Has the details of the stored procedures used as the query items in the FM model.
CMOBJPROPS33 Detail related to users, user groups user roles.
CMOBJPROPS34 Has the details regarding the drill through parameters of the drill through reports. The parameter assign values are present in coded format
CMOBJPROPS36 Has the list of all the Models published using framework manager
CMOBJPROPS37 This table has the details of the routing sets configured for server / load balancing for each package published in the content store
CMOBJPROPS38 Configuration details about number of items to retrieve in studios, for a package are saved under this table.
CMOBJPROPS39 Has values for properties of reports and views. PROPID can be linked to CMPROPERTIES for property names
CMOBJPROPS52 Contains the properties for the connections
CMOBJPROPS55 Has the URI for icons for each entry in Cognos Connection
CMLOCALES Has the locale ids associated with each language supported by Cognos 8

More Information:

https://www.envisn.com/envisn-cognos-blog/bid/43348/Demystify-Your-Cognos-Content-Store-Part-II 

https://www.cognoise.com/index.php?topic=28289.0

Below will list all reports

With CognosContent AS (
Select a.CMID, a.PCMID, b.NAME, b.Name as Parent, c.name as Content
,Cast(b.NAme as varchar(max)) as path
, 0 as level
from cmObjects a
inner join CMOBJNAMES b on a.CMID = b.CMID
inner join CMCLASSES c on a.CLASSID = c.CLASSID
Where b.ISDEFAULT = 1
and a.PCMID =0
and a.CMID = 2
UNION ALL
Select a.CMID, a.PCMID, b.NAME as parent, d.NAME, c.NAME
, d.path + '\' + CAST (b.Name as varchar(Max)) as path
, d.level + 1 as level
from cmObjects a
inner join CMOBJNAMES b on a.CMID = b.CMID
inner join CMCLASSES c on a.CLASSID = c.CLASSID
inner join CognosContent d on a.PCMID = d.CMID
Where b.ISDEFAULT = 1
)
Select NAME as ReportName, path, level, content from CognosContent
Where
Content = 'report' or Content = 'dashboard' or content = 'analysis'
order by path

Product:

Cognos Analytics 11
Microsoft Windows 2019 server
Microsoft SQL server

Issue:

How can i see in a report the schedules that are active in CA11?

Solution:

The information is in the CA11 Content Store database. You have to make a SQL query like this:

SELECT  [CMID]
,[TASKID]
,[STARTDATE]
,[ENDDATE]
,[ENDTYPE]
,[EVERYNPERIODS]
,[DAILYPERIOD]
,[MONTHLYABSDAY]
,[MONTHLYRELDAY]
,[MONTHLYRELWEEK]
,[TYPE]
,[YEARLYABSDAY]
,[YEARLYABSMONTH]
,[YEARLYRELDAY]
,[YEARLYRELMONTH]
,[YEARLYRELWEEK]
,[ACTIVE]
,[WEEKLYMONDAY]
,[WEEKLYTUESDAY]
,[WEEKLYWEDNESDAY]
,[WEEKLYTHURSDAY]
,[WEEKLYFRIDAY]
,[WEEKLYSATURDAY]
,[WEEKLYSUNDAY]
,[PRIORITY]
,[INTRARECURSTART]
,[INTRARECUREND]
,[INTRARECURINTERVAL]
FROM [dbo].[CMOBJPROPS2]
Where ACTIVE = 1

To list all objects name use:

select ob2.cmid,
c.name as className,
n.name as objectName
from [dbo].[CMOBJPROPS2] p
inner join CMOBJPROPS26 o on p.cmid=o.cmid
inner join CMOBJECTS ob on ob.cmid=o.cmid
inner join CMOBJECTS ob2 on ob.pcmid=ob2.cmid
inner join CMOBJNAMES n on n.cmid=ob2.cmid
inner join CMCLASSES c on ob2.classid=c.classid

More Information:

https://www.ibm.com/docs/en/cognos-analytics/11.1.0?topic=mobile-enable-disable-scheduling

https://community.ibm.com/community/user/businessanalytics/communities/community-home/digestviewer/viewthread?GroupId=3061&MessageKey=439d5b09-46a1-4fe1-988f-e468bb5c2254&CommunityKey=6b10df83-0b3c-4f92-8b1f-1fd80d0e7e58&tab=digestviewer 

Product:

Cognos Analytics 11.1.7

Microsoft Windows 2019 server

Issue.

How do i find the version of CA11 i have installed?

Solution:

Check the cmplst.txt file in folder D:\Program Files\ibm\cognos\analytics

The row Manifest=casrv-manifest is the closeset to find the version/build number you can compare to site at IBM.

Operating System Version: 10.0
Manifest=casrv-manifest-11.1.7-2101131319-winx64h.json
Installer=analytics-installer-2.0.20100517-win.exe

Search 11.1.7-2101131319 on the IBM page – if it is not lised, you have a interim fix pack between two other numbers.

More Information:

https://www.ibm.com/support/pages/how-determine-which-version-cognos-analytics-you-have-installed 

https://pmsquare.com/analytics-blog/2022/6/8/how-to-find-your-cognos-version-build-and-common-name

https://www.ibm.com/support/pages/node/6621349

Product:

Cognos Analytics 11.1.7

Microsoft Windows 2016 server

Issue:

Can not create new Planning Analytics data source connections inside CA11.

You have changed the security on the PAL installation, in case it worked before.

When you test the data connection in Cognos Analytics administration page, you get an error like this:

Dynamic Failed XTR-ERR-0005 A request to TM1 resulted in error: “[400] javax.net.ssl.SSLHandshakeException: com.ibm.jsse2.util.j: PKIX path building failed: com.ibm.security.cert.IBMCertPathBuilderException: unable to find valid certification path to requested target”.

Solution:

Add the TM1 default certificate to the CA11 certificate store in java.

Stop IBM cognos service

Go to D:\Program Files\ibm\cognos\analytics\ibm-jre\jre\bin and start Ikeyman.exe as administrator.

Click on open icon.

Select the cacerts file in folder D:\Program Files\ibm\cognos\analytics\ibm-jre\jre\lib\security

Set type as JKS

Click OK

Enter password: changeit

Select in Signer Certificates from the drop-down menu

Click on Add.

Select the ibmtm1.arm file (that you copied over from the Planning Analytics server)

Click OK.

Give it a name like TM1ServerCert.

Close IKEYMAN program.

Start Cognos service.

If you test the connection – the message should be similar to this:

Dynamic Succeeded XQE-DS-0015 TM1 Server Name: tm1ServerName: “11.8.01000.6”.

More information:

https://www.ibm.com/support/pages/xtr-err-0005-error-when-testing-ibm-planning-analytics-20x-datasource-ibm-cognos-analytics-1112

Product:

Cognos Analytics 11.1.7

Microsoft Windows 2016 server

Issue:

How setup custom certificate in CA11?

Solution:

Follow IBM recommendations, from here:

https://www.ibm.com/docs/en/cognos-analytics/11.1.0?topic=components-configuring-ssl-cognos-analytics

https://www.ibm.com/support/pages/steps-set-ssl-cognos-analytics-configuration

https://www.ibm.com/support/pages/how-add-3rd-party-ca-allow-ssl-between-components-ibm-cognos-analytics-11

1. From the install_location\bin directory, run the ThirdPartyCertificateTool.
2. Type the following command to create the certificate signing request for the crypto key:

On Windows from inside a Administrator Command Prompt, type

ThirdPartyCertificateTool.bat -c -e -d "CN=EncryptCert,O=MyCompany,C=CA" 
-r encryptRequest.csr -p keystore_password -a RSA

• The distinguished name (DN) value in the command ("CN=Servername,O=MyCompany,C=SE") uniquely identifies the Cognos Analytics installation.

  You can add more information with use of a command line like this:

  ThirdPartyCertificateTool.bat -c -e -p NoPassWordSet -a RSA -r "encryptRequest.csr" -d "CN=servername.domain.com,OU=Finance,O=MyCompany,L=Stockholm,C=SE" -H "servername.domain.com dnsalias.domain.com"

  The password that you enter for this key must be used again when you import the certificate, and again in IBM Cognos Configuration.

  You can ignore any warnings about logging.

  Backup your D:\Program Files\ibm\cognos\analytics\configuration folder to d:\temp

  (in case you start Cognos BI, you may need to go back to this settings before importing the certificates)

  Important: The certificates that are generated by your CA must be PEM (Base-64 encoded ASCII) format.

1. Go to the location where you saved the certificate files from the CA authority, and do the following:
   1. Create a copy of the crypto certificate, and name it encryptCertificate.cer.
   2. Create a copy of the root CA certificate, and name it ca.cer. (cer or pem files work equal good).
      
2. If the files are not already there, copy the encryptCertificate.cer, and ca.cer files to the install_location/bin directory.
3. From install_location/bin directory, start the ThirdPartyCertificateTool command line tool (as shown below).
   
4. Type the following command to import the CA root certificate into the Cognos Analytics trust store:

On Windows operating systems, type

ThirdPartyCertificateTool.bat -i -T -r ca.cer -p keystore_password

• The command reads the ca.cer file and imports the contents into the CAMKeystore file in the certs directory using the specified password.
• If you use intermediate CA certificates, import all the intermediate certificates (ICA) into the Cognos Analytics trust store by using the same commands as in step 4. Like ThirdPartyCertificateTool.bat -i -T -r issuing.pem -p NoPassWordSet
  
• Import the server crypto certificate into the Cognos Analytics encryption key store by typing the following command:

On Windows operating systems, type

ThirdPartyCertificateTool.bat -i -e -r encryptCertificate.cer -p 
keystore_password -t ca.cer

6. Important: Ensure that the keystore_password is the same password that you entered when you exported the encryption key in the previous task.

   If you have intermediate and root certificate, they need to be merge into the text file chain.cer, that is used instead of ca.cer in above command.

   See how here:

   https://www.ibm.com/support/pages/how-add-3rd-party-ca-allow-ssl-between-components-ibm-cognos-analytics-11

1. Open IBM Cognos Configuration as an administrator. Ensure HTTPS is used under Environment.
   
2. In the Explorer window, under Security > Cryptography, click Cognos.
3. Under Certificate Authority settings, click the Use third party CA property, and set its Value to True.
4. For the Key store password property, enter the password that you used for the crypto key.
5. Click File > Save to save the configuration.
6. Restart your IBM Cognos services.

Test the IIS cert by browse to (or only browse to the Server name):

https://servername.domain.com/ibmcognos/controllerserver/ccrws.asmx

Test the Cognos BI cert by browse to (update with the port you use in Cognos Configuration):

https://servername.domain.com:9300/p2pd/servlet

If you have had the Cognos BI site running HTTP before, you must change in IIS webfarm to use the new HTTPS, and also update the port in use. Otherwise you will get 404 or 502 errors in Web browser.

Best is to clear the IIS configuration, and update the CA_IIS.Config.bat file with the new port number and rerun it. You should not need to delete the COGNOSCONTROLLERS folder, as long it uses a different application pool.

To remove IIS settings.

– Open IIS
– Click Application Pools
– Select the Cognos 11 App Pool and stop it
– Expand everything
– Select the ibmcognos -> sso application and remove it
– Select the ibmcognos application and remove it
– Click Application Pools, select the Cognos app pool, and delete it
– Close IIS

Open your file explorer
– Navigate to the Cognos gateway install directory
– Delete the following web.config files:

• cgi-bin\web.config
• webcontent\web.config
• webcontent\bi\web.config

https://www.ibm.com/support/pages/node/301009

Edit the CA_IIS_Config.bat file with HTTPS and correct port

:: If more than one dispatcher is defined, a Server Farm will be created
::
set disp[1].protocol=https
set disp[1].name=servername
set disp[1].port=9300

:: Enable SSO (True/False)
::

Run the script again, to reconfigure the IIS setup.

You need also to add the certificate for your server to IIS Manager, simplest is if you get a PFX file with all information and import that to Windows server. Then you can in IIS manager bind it to your default web site.

More information:

https://www.ibm.com/support/pages/how-add-3rd-party-ca-allow-ssl-between-components-ibm-cognos-analytics-11

https://www.thebestcsharpprogrammerintheworld.com/2014/01/17/configuring-application-request-routing-arr-to-use-a-port-other-than-port-80/

Product:
Cognos Analytics 11.1.7
Cognos Controller 10.4.2
Microsoft Windows 2016 server

Issue:
How setup SSL(TLS1.2) with Cognos Analytics, when i only got a PFX file from my company?

Solution:

This is not the recommended way – you should use the IBM guides instead.

https://www.ibm.com/docs/en/cognos-analytics/11.1.0?topic=components-configuring-ssl-cognos-analytics

https://www.ibm.com/support/pages/how-configure-force-controller-use-tls-12

(This instructions will fail as the next time you start Cognos Configuration and click save, the CAMkeystore file is overwritten)

First, ensure Cognos Analytics is working with out issues. Check this log files and solve all errors before you start.
D:\Program Files\ibm\cognos\analytics\logs\p2pd_messages.log
D:\Program Files\ibm\cognos\analytics\logs\cognosserver.log
D:\Program Files\ibm\cognos\analytics\wlp\usr\servers\cognosserver\logs\messages.log

Second, always backup this folders – by copy them to a different folder like d:\temp
D:\Program Files\ibm\cognos\analytics\bin64\ssl
D:\Program Files\ibm\cognos\analytics\configuration\certs
D:\Program Files\ibm\cognos\analytics\ibm-jre\jre\lib\security

and for cognos controller backup this folders
D:\Program Files\ibm\IBM Cognos Controller Local Client\Integration\jre\lib\security
D:\Program Files\ibm\cognos\ccr_64\bin64\jre\8.0\lib\security

You should export a text file of the configuration in Cognos Configuration and create screen dumps of your setup in Cognos Controller Configuration, so you can apply them back in case something goes wrong. Use Select File – Export as.

Download OPENSSL to your windows laptop, with this program you can convert and check certificates. Download GIT for Windows to easy also get the OPENSSL tool. Download from https://git-scm.com/download/win
Run Git-2.37.3-64-bit.exe (with all defaults) to install GIT on you laptop.  Then you find openssl in folder: C:\Program Files\Git\mingw64\bin

IMPORTANT: Add a rule in the local windows defender firewall to allow inbound traffic on both port 80 and 443 on all cognos servers.

How install PFX in Windows (IIS)

Copy your PFX file to your server, place it in a folder like c:\cert
Right click on PFX file and select Install PFX

Select Local Machine and click Next

Click next on file to import.

Enter the password you got with the PFX file and click Next.

Click next on Certificate store, and let it be automatically selected.

Click Finish.

Start IIS (Internet Information Services Manager)

Click on the servername (home) and click on Server Certificates, to view that you have valid certificates. Check the Expiration Date to know witch one you can use.

In IIS manager, expand Sites, and mark Default Web Site. Click on bindings link on the right side.

Click ADD button.

Select HTTPS as type.

Select your certificate from the drop-down list SSL certificate, and press OK.

Later, when it is working, remove the support for port 80 in the bindings dialog.

Go to default web site\ibmcognos\bi folder and click on URL Rewrite icon

Double click on Reverse Proxy, to change it values.

Scroll down and edit the ReWrite URL to: https://ca_servers/bi/{R:0}

Click Apply on the right side.

Restart IIS.

If you have had the Cognos BI site running HTTP before, you must change in IIS webfarm to use the new HTTPS, and also update the port in use. Otherwise you will get 404 or 502 errors in Web browser.

Clear the IIS setup.  https://www.ibm.com/support/pages/node/301009

Update the CA_IIS_Config.bat file with HTTPS and correct port.

Run CA_IIS_Config.bat as a administrator in Command prompt.

How export the root and intermediate cer files from IIS

Go to server certificates, double click on your certificate.

Select Certificate Path tab, and select the middle certificate in the list, and click View Certificate button.

A new windows will open, in there go to the Details tab.

Select Subject row, and copy the CN line to the clipboard.

Click on the Copy to File button.

Click Next in the Certificate Export Wizard.

Mark Base-64 encoded X.509 and click next.

Enter a name and path, suggest use the CN name as name of the cer file. Click Next.

Click Finish.

Now, you need to repate this for the root certificate.

Click on Certificate path tab.

Click on top root cert and click on View Certificate button.

Go to Details tab and select Subject line.

Copy CN line to clipboard.

Click Copy to File button.

Click next in the Certification Export Wizard.

Mark Base-64 encoded X.509 and click Next.

Enter a file name like c:\cert\root.cer and click Next.

Click Finish to create the file.

Now you should have two cer files in your c:\cert folder.

You can test the certificate, by browse to your server at https://servername to see if you get errors in Internet Explorer.

Under Internet Options – Advance – you can uncheck “warn about certificate address mismatch” to suppress error messages.

Update the CAMstore

Before you change the certificate store in Cognos, stop all IBM Cognos services and java process.

Go to folder D:\Program Files\ibm\cognos\analytics\ibm-jre\jre\bin

Right click on IKEYMAN.EXE and select “run as administator”.

Click on the open icon.

Browse to D:\Program Files\ibm\cognos\analytics\configuration\certs folder and select CAMkeystore file.

Set Key database type to PKC$12 and press OK.

Enter the password: NoPassWordSet

Mark encryption, and click rename, to change it to encryptionold.

Click on Export/import button.

Browse to your PFX file.

Select type to be PKCS12 and press OK.

Enter the password you got with the PFX file.

Click OK on the question to change labels.

Mark the new line, and click rename button. Change the name to encryption.

Press OK.

Double click on encryption to check that the certificate is valid. Check the date and the DNS name is the same as your servername.

Select Signer Certificates in the drop down list.

Check that the root and issuing certificate for your company is in the list, if not then click on ADD button, and select the two cer files we created before and import them.

Exit IKEYMAN.  All changes in IKEYMAN are saved directly to your key store file. That is why you need to backup the key store file before you open IKEYMAN program.

Add root cert to java key store

Start IKEYMAN program with Run as Administrator

Click on Open icon.

Browse to D:\Program Files\ibm\cognos\analytics\ibm-jre\jre\lib\security and open cacerts as Type JKS.

Click OK and enter the password: changeit

Click on ADD button.

Find your issue cer file and import it.

Enter a name that describe the certificate and press OK.

Click on ADD button again, and import the root cer file.

Select the cer file and press OK.

Enter it a name and press OK.

Close IKEYMAN program.

Change CA11 to use custom certificate

Start Cognos Configuration program as Administrator.

At Local configuration, click on Advance properties.

Add the value StandaloneCerificateAuthority = True

Click OK

Go to Environment and change all HTTP to HTTPS.

Update the port number 80 to 443.

Keep the port-number 9300 for the other rows. We will use SSL over the port 9300.

Gateway should be: https://servername.domain.com:443/ibmcognos/bi/v1/disp

Controller URI for gateway should be: https://servername.domain.com:443/ibmcognos/controllerServer

Content Manager URI should be: https://servername.domain.com:9300/p2pd/servlet

Go to Cryptography – Cognos

Change Use Third Party CA? to True.

Save the configuration (this will update some key store files for WebSphere Liberty Profile).

Start the IBM Cognos service from inside Cognos Configuration.  This take around 10 minutes.

There should be no errors, when starting Cognos Analytics.

To test the certificate inside Cognos Analytics, start a web browser and go to https://servername.domain.com:9300/p2pd/servlet

There should be no errors, and the padlock should be secure in the web browser.

Add the trusted ca root cert to java store

On the cognos controller client computer, start IKEYMAN from D:\Program Files\ibm\IBM Cognos Controller Local Client\Integration\jre\bin  folder.

Click on OPEN icon and go to D:\Program Files\ibm\IBM Cognos Controller Local Client\Integration\jre\lib\security folder

Select file cacerts mad key database type JKS. Click on OK.

Enter the password: changeit

Select Signer Certificates from the drop down list.

Click on ADD button, to add the root.cer and issuing.cer files you have created before from IIS.

After you have added both certs, exit IKEYMAN program.

Copy now the cacerts file to all cognos controller installations, and place the file in folder D:\Program Files\ibm\IBM Cognos Controller Local Client\Integration\jre\lib\security.

If you are using ccrRemoteServer in file D:\Program Files\ibm\cognos\ccr_64\ControllerProxyServer\web.config

<add key=”ccrRemoteServer” value=”https://servername.domain.com/ibmcognos/controllerserver” />

That need to be updated with https, and the server need to be restarted.

Update Cognos Controller to support TLS 1.2

Go to the folder: d:\Program Files\ibm\cognos\ccr_64\server\
Open CCRProxy.options in NOTEPAD++
Add the following lines (at the end):
-Dcom.ibm.jsse2.overrideDefaultTLS=true
-Dcom.ibm.jsse2.overrideDefaultProtocol=TLSv12

Save the file.

• Set the name to: SchUseStrongCrypto
• Set the value to 00000001

Go into Cognos Controller Configuration and update the Report Server dialog to use HTTPS instead of HTTP.

Report server should be: https://servername.domain.com/ibmcognos/bi/v1/disp

Dispatcher URI should be: https://servername.domain..com:9300/p2pd/servlet/dispatch

Important to also update the Cognos Controller Client Distribution Server Configuration. All should use HTTPS.

When you change cognos controller configuration to HTTPS, you must also stop and start the Batch service from inside controller configuration, to update all files correct.

WSSUrl should be: https://servername.domain.com/ibmcognos/controllerserver

Save the changes in Controller Configuration.

To test that the SSL is working on the server, from the cognos controller client start a web browser and browse to

https://myservername.mycompany.com/ibmcognos/controllerserver/ccrws.asmx

There should be no errors.

(Please do not use this instructions – as they will not work – when you change in Cognos Configuration, the certificate store is replaced with the cognos default certificate – and the system will break)

Use this instructions instead:

https://www.ibm.com/support/pages/how-add-3rd-party-ca-allow-ssl-between-components-ibm-cognos-analytics-11

More Information:

https://www.ibm.com/support/pages/how-configure-main-controller-client-ccrexe-use-https-ssl

https://www.ibm.com/support/pages/how-configure-force-controller-use-tls-12

https://www.sslshopper.com/ssl-converter.html

Product:

Cognos Analytics 11.1.7

Microsoft Windows 2019 server

Issue:

After restart of Windows server for a windows patch, the CA11 is not responding.

If you go to http://servername.domain.com:9300/p2pd/servlet you get a blank screen.

In log file D:\Program Files\ibm\cognos\analytics\logs\p2pd_messages.log you see error like this:

********************************************************************************
product = WebSphere Application Server 20.0.0.7 (wlp-1.0.42.cl200720200625-0300)
wlp.install.dir = D:/Program Files/ibm/cognos/analytics/wlp/
java.home = D:\Program Files\ibm\cognos\analytics\ibm-jre\jre
java.version = 1.8.0_301
java.runtime = Java(TM) SE Runtime Environment (8.0.6.35 – pwa6480sr6fp35-20210714_01(SR6 FP35))
os = Windows Server 2019 (10.0; amd64) (sv_SE)
********************************************************************************
[2022-08-18 20:43:41:231 CEST] 00000001 com.ibm.ws.kernel.launch.internal.FrameworkManager I CWWKE0002I: The kernel started after 3,435 seconds
[2022-08-18 20:43:41:481 CEST] 00000028 com.ibm.ws.kernel.feature.internal.FeatureManager I CWWKF0007I: Feature update started.
[2022-08-18 20:43:43:530 CEST] 00000028 com.ibm.ws.kernel.feature.internal.FeatureManager E CWWKF0003E: An exception was generated when installing or uninstalling bundle INSTALL file:/D:/Program%20Files/ibm/cognos/analytics/wlp/usr/extension/lib/logging-feature-log4j2.jar (resolved from: com.ibm.bi.logging.onlog4j2/[1.0.0,2.0.0)@file:/D:/Program%20Files/ibm/cognos/analytics/wlp/usr/extension/lib/logging-feature-log4j2.jar). Exception: java.lang.NullPointerException
at com.ibm.ws.kernel.feature.internal.Provisioner$2.installFeatureBundle(Provisioner.java:379)
at com.ibm.ws.kernel.feature.internal.Provisioner$2.handle(Provisioner.java:273)
at com.ibm.ws.kernel.feature.internal.BundleList.foreach(BundleList.java:612)
at com.ibm.ws.kernel.feature.internal.Provisioner.installBundles(Provisioner.java:251)
at com.ibm.ws.kernel.feature.internal.FeatureManager.updateFeatures(FeatureManager.java:1355)
at com.ibm.ws.kernel.feature.internal.FeatureManager.update(FeatureManager.java:736)
at com.ibm.ws.kernel.feature.internal.FeatureManager.processFeatureChanges(FeatureManager.java:844)
at com.ibm.ws.kernel.feature.internal.FeatureManager$1.run(FeatureManager.java:636)
at com.ibm.ws.threading.internal.ExecutorServiceImpl$RunnableWrapper.run(ExecutorServiceImpl.java:239)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1160)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
at java.lang.Thread.run(Thread.java:825)…..

Solution:

Restart the IBM Cognos service again on all servers – start with the CA11 content manager first.

In case that does not help, stop the IBM Cognos service.

Erase the workarea content – that is under folder D:\Program Files\ibm\cognos\analytics\wlp\usr\servers\cognosserver\workarea

Start the IBM Cognos service.

This to clean out any “corruption” in cognos websphere applications files.

More Information:

https://www.ibm.com/support/pages/cfg-err-0106-ibm-cognos-configuration-did-not-receive-response-when-trying-start-ibm-cognos-service-caused-corruption-inside-workarea-folder

https://www.ibm.com/support/pages/cfg-err-0106-ibm-cognos-configuration-did-not-receive-response-ibm-cognos-service-time-allotted-2

Product:

Cognos Analytics 11.1.7

Microsoft Windows 2019 server

Issue:

What firewall ports should be open in windows firewall to make Cognos work?

Solution:

These are the ports that is used by Cognos products:

Cognos Analytics 11.1.7

Cognos Controller 10.4.2

Planning Analytics 2.0.9.12

More Information:

https://www.ibm.com/docs/en/cognos-analytics/11.1.0?topic=install-review-default-port-settings

https://www.ibm.com/support/pages/apar/PI95933

https://www.ibm.com/support/pages/node/6257779

https://www.ibm.com/support/pages/controller-web-does-not-work-when-installed-same-server-cognos-analytics

Product:

Cognos Analytics 11.1.7

Microsoft Windows 2019 server

Issue:

After new installation, when you browse to http://servername/ibmcognos you get an error.

If you browse to http://servername:9300/bi/v1/disp, then CA11 works fine.

When it do not work, you see in the URL: http://localhost/ibmcognos/bi/bi

Error message:

The webpage cannot be found

Solution:

You have run the CA_IIS_Config.bat file first, without installing requestrouter_amd64.msi or rewrite_amd64_en-US.msi. The Rewrite module need to be installed first.

CA_IIS_Config.bat file is found in folder D:\Program\ibm\cognos\analytics\cgi-bin\templates\IIS

Download the needed files, this is a new version for Windows 2019, from here:

https://www.iis.net/downloads/microsoft/url-rewrite

https://www.microsoft.com/en-us/download/details.aspx?id=47333

Install them on the Microsoft Windows 2019 server.

You should have in control panel – “Program and Features”;

IIS URL Rewrite Module 2 version 7.2.1993

Microsoft Application Request Routing 3.0 version 3.0.05311

Then run the CA_IIS_Config.bat file, again from a command prompt.

Check in Internet Information Services (IIS) Manager that the URL rewrite exists.

(if rule SSO login is disabled – you do not have SSO with Cognos Analytics).

More Information:

https://www.ibm.com/support/pages/website-declined-show-webpage-error-http-403-forbidden-means-internet-explorer-when-launching-ca-iis-gateway-httpservernameibmcognos-caused-not-installing-application-request-routing-url-rewrite

https://www.ibm.com/docs/en/cognos-analytics/11.1.0?topic=analytics-configuring-server-components