Product:
Cognos Analytics 11.0.12
Microsoft Windows 2016 server

Problem:
When i run a cognos report with TM1 data, i get a error;
DPR-ERR-2079 Firewall Security Rejection. Your request was rejected by the security firewall.

Solution:
In this case, close the internet browser, and login to CA11 again. The session have timed out, so you where not logged in.

Other solutions could be;
That the TM1 server or the users domain is not listed in the CAF setup. Please add them.

Ensure that CAP is setup the same on all servers.
Steps:Repeat the following on all servers:
1. Open Cognos Configuration.
2. Expand to Security, Cognos Application Firewall: ‘Enable CAF validation’ and ensure the setting TRUE/FALSE is consistent across all configurations.

More Information:
https://www.ibm.com/communities/analytics/cognos-analytics-blog/cognos-analytics-and-planning-analytics-integration-walkthrough-part-1/

Product:
Cognos Controller 10.4
Microsoft Windows 2016 server

Problem:
How do i now the number of Administration license i use in my Cognos Controller installation?

Solution:
There is a text file that list this for each controller database, you can look into this file to find out.
The number of administrators, is not the number of users that you add to the Cognos Controller Administrators role.
https://www-01.ibm.com/support/docview.wss?uid=swg22005771
Administrative User
A Controller administrative user can have access to all menu items.

Standard User
A Controller Standard User may have access to all menus in Controller with the exception of financial change/write access to menus in the ‘Maintain’ menu.

You can go to this folder on your Controller server to check.
C:\Program Files\ibm\cognos\ccr_64\SLMTagData\default\*.slmtag
This file is only updated on production servers. Default it is updated every 24 hours.


The initial generation of SLMT files is determined by the settings in the Web.config file at C:\Program Files\IBM\cognos\ccr_64\ControllerProxyServer. If a parameter is not specified in the Web.config file, then its default value is used.

SLMTag_PeriodMinuteLength 1440 Frequency of logging SLMT information (StartTime, EndTime interval). Defaults to 24 hours (1440 minutes).

More Information:
https://www-01.ibm.com/support/docview.wss?uid=swg21380097
https://www.ibm.com/support/knowledgecenter/en/SS9S6B_10.4.0/com.ibm.swg.ba.cognos.qrc_ctrl_inst.10.4.0.doc/c_slm_usage.html 

https://www.ibm.com/support/knowledgecenter/en/SS9S6B_10.4.0/com.ibm.swg.ba.cognos.ctrl_ug.10.4.0.doc/t_usrunrep.html

Product:
Cognos Controller 10.4
Microsoft Windows 2016 server

Problem:
New install of Cognos Controller on server. When you open Cognos Controller Configuration, you get a error on the Client Distribution Server Configuration.

Error:

Workaround:
Close the Controller Configuration program, and start the Controller Configuration program again. Now it should look normal and you can fill in the information.

More Information:

https://www-01.ibm.com/support/docview.wss?uid=swg21347320

Product:
Cognos Controller 10.4
Microsoft Windows 2016 server
Oracle 12c database

Problem:
New installed Cognos Controller server. You get a error when you do a optimization of the Cognos Controller database from the Cognos Controller client.

Error message:

If you look into the installation log file, in folder c:\program files\ibm\cognos\ccr_64\instlog\tl-CNTRL-10.4-0.101-yymmdd-hhmm.txt and search for error during install, you will find this lines:
Successfully copied file “C:\Users\L-CTRL~1\AppData\Local\Temp\COG_2\server\vfp9r.dll” to file “C:\Windows\system32\server\vfp9r.dll”.
Self registration of file using command line “C:\Windows\system32\regsvr32.exe /s “C:\Windows\system32\server\vfp9r.dll””.
Error: Failed system command “C:\Windows\system32\regsvr32.exe /s “C:\Windows\system32\server\vfp9r.dll””.
Error: Application has returned exit code “3”.
Successfully deleted file “C:\Users\L-CTRL~1\AppData\Local\Temp\COG_2\server\vfp9r.dll”.
Successfully set value “C:\Windows\system32\server\vfp9r.dll” for key “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs”.

and

Successfully copied file “C:\Users\L-CTRL~1\AppData\Local\Temp\COG_2\server\vfp9t.dll” to file “C:\Windows\system32\server\vfp9t.dll”.
Self registration of file using command line “C:\Windows\system32\regsvr32.exe /s “C:\Windows\system32\server\vfp9t.dll””.
Error: Failed system command “C:\Windows\system32\regsvr32.exe /s “C:\Windows\system32\server\vfp9t.dll””.
Error: Application has returned exit code “3”.
Successfully deleted file “C:\Users\L-CTRL~1\AppData\Local\Temp\COG_2\server\vfp9t.dll”

Workaround:
Uninstall Cognos Controller from the server.
Then reinstall it again to the same directory.
Check the log file again, now the above two files are installed correct.
Update Controller Configuration with correct report server values again.

Suggestion, always install cognos controller – then uninstall it, and install cognos controller again. This to prevent this and you have to update the Cognos Controller Configuration again.

More information:
https://www-01.ibm.com/support/docview.wss?uid=swg21442198

Product:
Cognos Controller 10.4
Microsoft Windows 2016 server

Problem:
New installed Cognos Controller client on citrix/terminal server give error when open a standard report in PDF.

Error message:

Suggested Solution:
Check that the user logged in to citrix, have access rights to run the program Adobe Reader. Can be limited by group polices in Windows.