Planning Analytics 2.0.5
Microsoft Windows 2016 server

How do i copy files from one server to another server and keep the NTFS security?

Check you have a file share on source server.
Create a file share on destination server.
Give everyone full access to the share.
Ensure that the user running the script is local administrator on both servers
Open notepad
Enter below line (modify it for your server names)
robocopy \\serverSource\ShareA \\serverDestination\ShareA /MIR /COPYALL /DCOPY:T /R:1 /W:1 /NP /TEE /LOG:d:\temp\ShareA-RobocopyResults.log
Save file as d:\temp\robocopyfiles.cmd

Open a command prompt as administrator
move to the folder where the script is

Check the log files for errors when it is done.

(solution is from this site
TITLE “Copying ShareA from TestSource to TestDestination”
robocopy \\TestSource\ShareA \\TestDestination\ShareA /MIR /COPYALL /DCOPY:T /R:1 /W:1 /NP /TEE /LOG:C:\Logs\ShareA-RobocopyResults.log

The switch functions are as follows:

/MIR – Creates a mirror copy.

/COPYALL – Copies ALL file attributes

/DCOPY – Copies (ie retains original) Directory Creation/Modified Timestamps. If you don’t include this, all directories will be recreated with NEW timestamps

/R:1 – Retry copy once on failure

/W:1 – Wait 1 second between retries

/NP – No Percentage Completion written to output

/TEE – Output progress to Command Window (I guess TEE = Terminal Emulation)

/LOG – Write out and save to a specified Log File

More information:

Planning Analytics 2.0.8
Microsoft Windows 2016 server

When you click on a TM1 application Web link in Cognos Connection (from Cognos Analytics 11) you get a error. You also noted that the SSO did not work to your Cognos Analytics 11 webpage.
You can also get into pmpsvc page, but with wrong colors.

error, see logs

To make a link from CA work to Planning Analytics Web (PMPSVC) you must login correct to Cognos Analytics (CA11) first.
Ensure you surf to http://servername/ibmcognos and not to http://servername:9300/bi/v1/disp

Please also try to, in Internet Explorer change the Compatibility view settings to be blank.

“Display intranet sites in Compatibility View” should be checked off.

More information:

Planning Analytics 2.0.9
Microsoft Windows 2016 server

After upgrade to Planning Analytics 2.0.9, user of TM1 Application web (contributor) get a blank page or below error in web browser when they try to open a link.


Clear the web browser cache before you surf to PMPSVC webpage.

You can also try a script to clean the browser cache, please test the script in your lab first.
Below script will clean Chrome browser cache:

REM echo %username% > C:\ProgramData\user.$$$

ECHO       Clearing Chrome cache
taskkill /F /IM “chrome.exe”

REM Set /p uname=< C:\ProgramData\user.$$$
REM set ChromeDataDir=C:\Users\%uname%\AppData\Local\Google\Chrome\User Data\Default

set ChromeDataDir=C:\Users\%USERNAME%\AppData\Local\Google\Chrome\User Data\Default
set ChromeCache=%ChromeDataDir%\Cache
del /q /s /f “%ChromeCache%\*.*”
del /q /f “%ChromeDataDir%\*Cookies*.*”

set ChromeDataDir=C:\Users\%USERNAME%\Local Settings\Application Data\Google\Chrome\User Data\Default
set ChromeCache=%ChromeDataDir%\Cache
del /q /s /f “%ChromeCache%\*.*
del /q /f “%ChromeDataDir%\*Cookies*.*”
ECHO      Clearing Chrome cache DONE

More Information:

Planning Analytics 2.0.8
Microsoft Windows 2016 server

What is the requirements for the windows service account to run TM1 servers?

Solution (from IBM web):

User accounts for running TM1 services on Windows

The account must have the following privileges on the local computer:

Act as part of the operating system

Bypass traverse checking

Increase quotas (Adjust memory quotas for a process)

Replace a process level token

Log on as a service

Have read and write privileges on the Windows Registry item

If you use “local system” you will not be able to use Kerberos, or have access to read csv files from external file shares.

In integrated login mode (security mode 3), TM1 authentication compares the user’s domain-qualified Microsoft Windows login name to the contents of the UniqueID element of the }ClientProperties cube.

If there is a match, the user is authenticated to TM1. If Active Directory groups have been imported into the TM1 Server, Active Directory group memberships are honored.

If no match is found, TM1 displays an error message stating that the client name does not exist. TM1 Server does not prompt for login information.

Users who want to access TM1 data in a server that is configured for integrated login must authenticate to Microsoft Windows first and then use TM1 clients to access the TM1 Server.


  1. Run ETLDAP and import the user and group information from your LDAP server, as described in Running ETLDAP. Or update the }ClientProperties cube with other TI scripts.
  2. Shut down the TM1 Server.
  3. Edit the following parameters in the tm1s.cfg file located in your TM1 Server data directory:
    • Set the IntegratedSecurityMode parameter to 3.
    • Set the SecurityPackageName parameter to the security protocol you use for integrated login.

    In the following example, the server is configured to use Kerberos.

  4. Save and close the tm1s.cfg file.
  5. Restart the TM1 Server.
  6. Optional: Configure the TM1 clients to use integrated login by setting the Use Integrated Login option in the associated user interface.

Follow the directions from IBM knowledge articles for most accurate information.

More Information:

Enabling Cognos single signon to use Kerberos authentication with constrained delegation

You must configure the constrained delegation in the Active Directory Users and Computers administration tool. On the Delegation tab for all users (IISUser, CognosCMUser, and CognosATCUser), you must select Trust this user for delegation to specified services only and Use Kerberos only to use Kerberos with constrained delegation. Select Trust this user for delegation to specified services only and Use any authentication protocol if you are using the S4U Kerberos extension.


Planning Analytics 2.0.8  TM1_version=TM1-AW64-ML-RTM-
Microsoft Windows 2016 server

During installation of Planning Analytics on a new server, the server reboots.
Further investigation show that if you do not select to install “Performance Modeler” then the installation works. There are no errors in the Windows Event log for this issue.

Remove McAfee virus software totally from server.

If you copy out the performance modeler msi file and only run installation of that you get this message from the anti-virus software.

You can create a cmd file with this content to run the installation;
msiexec /i “c:\temp\PerformanceModeler64.msi” /L*V “c:\temp\mypm.log” TARGETDIR=”c:\Program Files\pm” ALLUSERS=1

That will give a log file in folder c:\temp, that you can check for errors.

When you run new Planning Analytics Workspace installation on the same Windows server 2016, it will give this error if McAfee is installed.

The Start.ps1 file uses the file Debug-ContainerHost.ps1 to check for the program. The McAfee program need to be removed, not only stopped for the PAW installation to proceed.
if ($null -ne (Get-Process mcshield -ErrorAction Ignore) -Or (Get-WmiObject -class Win32_SystemDriver -Filter “DisplayName LIKE ‘%McAfee%'” | Where-Object -Property State -eq ‘Running’ | Measure-Object).Count -ne 0) ….


More Information:

Planning Analytics for Excel 2.0.8
Microsoft Excel 365 ProPlus version 1902 (Build 11328.20480 Click-to-Run)
Windows 10

New install of PAX to client computer with Excel. After login, some areas is blank, and you can not select the dimensions elements you want.

Suggested Solution:
Inside your excel program go to options.
Change the [General -> User Interface Options] setting in the Excel options to ‘Optimize for Compatibility’
Exit excel and start it again.

More Information:

Planning Analytics 2.0.6
Microsoft Windows 2012 server

How make a subset of a dimension, where i want all elements that start with BSA* and some other letters, like BSB and BSC?

Suggested Solution:
In your prolog section of the TI process, use UNION, similar to this:


StringMDX = ‘ (UNION(
{UNION( { TM1FILTERBYPATTERN( {TM1FILTERBYLEVEL( {TM1SUBSETALL( [ ‘ | pDim13 | ‘ ] )}, 0)}, “BSA*” ) } ,
{ TM1FILTERBYPATTERN( {TM1FILTERBYLEVEL( {TM1SUBSETALL( [ ‘ | pDim13 | ‘ ] )}, 0)}, “BSB*” ) } )} ,
{UNION( { TM1FILTERBYPATTERN( {TM1FILTERBYLEVEL( {TM1SUBSETALL( [ ‘ | pDim13 | ‘ ] )}, 0)}, “BSC*” ) } ,
{ TM1FILTERBYPATTERN( {TM1FILTERBYLEVEL( {TM1SUBSETALL( [ ‘ | pDim13 | ‘ ] )}, 0)}, “BSD*” ) } )} )) ,
{UNION( { TM1FILTERBYPATTERN( {TM1FILTERBYLEVEL( {TM1SUBSETALL( [ ‘ | pDim13 | ‘ ] )}, 0)}, “BSE*” ) } ,
{ TM1FILTERBYPATTERN( {TM1FILTERBYLEVEL( {TM1SUBSETALL( [ ‘ | pDim13 | ‘ ] )}, 0)}, “BSF*” ) } )} ,
{UNION( { TM1FILTERBYPATTERN( {TM1FILTERBYLEVEL( {TM1SUBSETALL( [ ‘ | pDim13 | ‘ ] )}, 0)}, “BSH*” ) } ,
{ TM1FILTERBYPATTERN( {TM1FILTERBYLEVEL( {TM1SUBSETALL( [ ‘ | pDim13 | ‘ ] )}, 0)}, “BSJ*” ) } )} ))
)) ‘;

SubsetCreatebyMDX( sSubset ,StringMDX);


This can be solved in other ways, this is only a suggestion.


More Information:

Planning Analytics 2.0.6
Microsoft Windows 2016 server
Planning Analytics Administration Agent version

When starting the PAA Agent in windows after change from local system to a windows service account, you get a error. The service account works on the other IBM Cognos TM1 services, only the IBM Planning Analytics Administration Agent that does not start.

Error msg in Windows event log can be:
The IBM Planning Analytics Administration Agent service terminated with the following service-specific error:
Incorrect function.

Check that the Windows Service account is local administrator on the Planning Analytics server.
The PA Agent needs more local rights to read the files in folder D:\Program Files\ibm\cognos\tm1_64\paa_agent, than the other IBM Cognos TM1 service does.

You can find the message.log file here D:\Program Files\ibm\cognos\tm1_64\paa_agent\wlp\usr\servers\kate-agent\logs, that can contain more error messages.

The python code that can give some of the message is in folder; d:\Program Files\ibm\cognos\tm1_64\paa_agent\wlp\usr\servers\kate-agent\kateagent\scripts\

More information:

Instructions to configure and start PAA Agent:

1. Open Windows “Services” desktop application
2. Stop “IBM Planning Analytics Administration Agent” service, if running
3. Navigate to <PA install directory>\paa_agent\wlp\usr\servers\kate-agent
4. Open the file in a text editor
5. Set the full path of directory containing TM1 databases data directories to SERVERS_DIR. Multiple paths must be separated by semicolon.
E.g. SERVERS_DIR=C:\tm1\samples\tm1\;C:\prod\servers\
6. Save and close the file
7. Start “IBM Planning Analytics Administration Agent” Windows service
8. PAA Agent is now ready to use

Cognos Analytics 11.1.3
Planning Analytics 2.0.6
Microsoft Windows 2016 server

When run a CA11 report against a Tm1 Cube, you get this error;
XQE-MD-0007 Unable to establish a metadata connection to data source /content/package
DIM-ERR-1007 Det gick inte att efterfråga kubinformation för datakällan. Kontrollera anslutningssträngen och se till att servern är tillgänglig.

The user who runs the CA11 report must have access to data in the TM1 cube.
Go in to TM1 Architect, and right click and select Rights – clients/groups dialog.
Check the user belongs to some of the security groups.
For a quick test, mark your user as ADMIN.
Click OK.
And log out from CA11 and in again, try the same report again.

If you get the below error when you run a Cognos Analytics 11 report;
QE-DEF-0157 The model or package /content/folder does not exist or you are not allowed to use if because of security settings.

Then it can be that the FM package is deleted.

Click on search icon on the left in Cognos 11, and search for the package name. If you find it, check that the user group the user belongs to have “run” rights, on the package.
More Information:

Planning Analytics 2.0.8 workspace
Microsoft Windows 2016 datacenter

When surf to paw (on a windows 2016) server and you enter name and password for the TM1 native login method. The screen flickers, and nothing happens. You see the blank login screen again.
If you surf from a local computer it works fine, it is only when you surf over a VPN tunnel from a partners laptop, you can not login.
If you surf to the PAW ( from a server, there is no problem – it works fine.

Check your antivirus program – so it is not stopping the connection because it is unsecured.

For example; Bitdefender internet Security can have a policy: Feature: Online Threat Prevention
“Privacy threat blocked
An attempt to send your password unencrypted was about to occur on servername. We blocked the connection to stop your private data from being exposed and tampered with.”

Click on Add to exceptions, and add the PAW server to you internet security programs exceptions list.
Other solution is to add HTTPS to you paw server.

Ensure also that you are not using the same sub-net as the paw docker network. Normally docker paw network is a 172.x.x.x network.
You update docker network in file C:\ProgramData\docker\config\daemon.json with the following contents:
“fixed-cidr”: “”

You need to restart docker.

More information: