Planning Analytics 2.0.5
internet Explorer 11
Firefox Quantum

After apply SSL in TM1WEB, the node for a contributor application show a blank page in IE. But it works fine in Chrome.
No error message in IE, but in Firefox you get this message:
The information you have entered on this page will be sent over an insecure connection and could be read by a third party. Are you sure you want to send this information?

Background – how to setup SSL in TM1WEB for Planning Analytics;

Go to the pmpsvc start page at
Click on the icon for “Administrator IBM Cognos TM1 Applications”

Under clients mark the “TM1 Application Web” and click on blue Edit link.

Change the URL from

Click OK
Click OK

Try now again to open the node in TM1 Application Web with Internet Explorer.

The servername and port number should be changed to the ones you are using in your setup of PA2.

More Information:

Planning Analytics 2.0.4
Microsoft Windows 2012 R2
Cognos Analytics 11.0.9
IE 11

When use surf to the TM1 Web Applications portal (pmpsvc) there are no applications listed. If you access the portal from inside Performance Modeler, the applications are listed, so the users have access rights inside the TM1 applications. In PM you use the link

Inside Internet Explorer untick the use of compatibility view settings;
In IE go to the icon for settings menu.
Click on Compatibility View Settings.
Deselect Display intranet sites in Compatibility View.
Deselect Use Microsoft compatibility lists.
Click Close.
Close your Internet Explorer browser.
Launch your Internet Explorer 11 browser and clear the cache.

Surf to to test again.

Planning Analytics 2.0.5
Microsoft Windows 2016 Server

I want a list of all TM1SERVER.LOG files on the servers D drive, to find what TM1 instances applications logs I should inspect with my log file monitor software.

Suggested Solution:
On one of the servers, log in as a local administrator, that also are  admin on all the other servers.
Create a text file with the names of the servers.
Enter one server name per row, like this
Save the file as tmservers.txt

Create a CMD file with this content:
for /F %%a in (tmservers.txt) do (
net use z: \\%%a\d$
cd \
dir /s /b tm1server.log > d:\temp\%%a.txt
net use z: /d
Save the file as tm1list.cmd

Go to a DOS prompt as administrator and run above file.

It will create a file for each server in the d:\temp folder on the server where you run the cmd file.
Each file will have the servername as filename, in the file will be a list looking something like this;


Z is the D drive on the server.

The path is different, depends on where you store the TM1 instances.

More information

Planning Analytics for Excel (PAX) version 35
CORREDIST_name=IBM Planning Analytics for Excel
Microsoft Excel 365 64 bit Version 1803 (Build 9126.2336 Click-to- run)

After installation of PAX on Windows 7 with Office 365, you only can get PAX add in to work if you start Excel as “Run as Administrator”. If you start Excel as normal user you are missing the add-in “IBM Framework for Office”.

Suggested solution:

If you can not manually add the COM Add-ins, you can create a file and add below values to registry on client computer:

Windows Registry Editor Version 5.00

@=”Connect Class”


“Description”=”IBM Framework for Office”
“FriendlyName”=”IBM Framework for Office”

“Description”=”IBM Framework for Office”
“FriendlyName”=”IBM Framework for Office”

You can save above in NOTEPAD, name the file addvalues.reg. Then if you double click (to run it) on it it will add the values to registry on your computer (if you have the rights to do so).

More information:

Planning Analytics for Microsoft Excel is available as a 32-bit or 64-bit installation. The corresponding installation must be installed on either the 32-bit or 64-bit version of Microsoft Office.

Before you update and install components, ensure that the following statements are true:

You have administrative privileges on the computer.
Microsoft .NET Framework 4.6.1 or later is installed.
Any previous version of IBM Planning Analytics for Microsoft Excel is uninstalled.
If you are installing a version of Planning Analytics for Microsoft Excel that is older than the version currently installed, back up your connection data. Replacing a newer version of Planning Analytics for Microsoft Excel with an older version might cause your connection data to be lost.
Acquire the appropriate license to use your IBM Cognos for Microsoft Office product.
Configure your antivirus software to allow or unblock connections from the following two applications:
Microsoft .NET Runtime
Microsoft Excel

Depending on version of PAX office click-to-run is supported:

How Check NET framework

To find .NET Framework versions by viewing the registry (.NET Framework 4.5 and later)
  1. On the Start menu, choose Run.
  2. In the Open box, enter regedit.exe.

    You must have administrative credentials to run regedit.exe.

  3. In the Registry Editor, open the following subkey:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full

    Note that the path to the Full subkey includes the subkey Net Framework rather than .NET Framework.


    If the Full subkey is not present, then you do not have the .NET Framework 4.5 or later installed.

    Check for a DWORD value named Release. The existence of the Release DWORD indicates that the .NET Framework 4.5 or newer has been installed on that computer.

Planning Analytics 2.0.5
Microsoft Windows Server 2016

When run a TI process to export data to a csv file you get a error from inside your TM1 Application. You have recently moved from TM1 to Planning Analytics, and also to a new Operating System: Microsoft Windows 2016.
The file share you try to export to is on a Linux server.
It works fine from your old Microsoft Windows 2008 server.

Error on Windows 10:
You can’t connect to the file share because it’s not secure. This share requires the obsolete SMB1 protocol, which is unsafe and could expose your system to attack.
Your system requires SMB2 or higher. For more info on resolving the issue see:

Possible Solution:
The New Windows Server 2016 have been setup to demand the newer more secure file share (SMB) protocol, and the Linux server is of a older OS version that does not support it.
Try to use a different file share, where both old linux program and Micosoft Windows 2016 server have access.

First check if there is not a firewall issue, with TELNET to see if the ports are open. Run below command from TM1 Windows server;
telnet linuxserver 445
telnet linuxserver 139
If above give error, check the firewall settings in the network.

You can from a CMD command try to access file share direct logged in as the service account on the TM1 server, to ensure that the account have access:
net use * \\\filesharename

Can say “System error 64 has occurred” if you do not have correct SMB access.

Check also that the IBM TM1 instance is run under a domain service account, and not Local System. Local System account can not access network file shares.

Red Hat Enterprise Linux 7.2, which includes samba-4.2, and later comes with proper support for SMBv2 protocol, but earlier releases of Red Hat Enterprise Linux only support SMBv1.

From the internet:
Samba is made by linux/unix
SMB/CIFS is made by windows/microsoft

NOTE: when people say I have a “CIFS share”, its better to say I have a “SMB share “or a “Samba share” – more on this below:
They use the same protocols to talk to each other.

Samba was originally made to emulate SMB, so that linux pcs could share files with Windows PCs. Now MACs also have samba, so they support SMB. So MACS Windows and Linux can all happily talk via Samba & SMB.

With each new version of Windows, a new SMB version comes out. Then Samba team has to be ready to update their code to support the new features in SMB.
SMB 1 – Windows 2000
SMB 2 – Windows Server 2008 and WIndows Vista SP1
SMB 2.1 – Windows Server 2008 R2 and Windows 7
SMB 3.0 – Windows Server 2012 / ? and Windows 8 / 10

To identify the SMB version:
Windows 8.1 or 2012, you can use the PowerShell (in admin mode) cmdlet Get-SmbConnection

You can not interrogate which SMB it is using in Windows 7.

SMB 1 introduced in DOS days, and was also called CIFS in its later version (think of it like SMB 1.1). First versions of Samba 1.x supported SMB and CIFS
SMB 2.0 / SMB2.02 introduced with Windows Vista / 2008 is supported with Samba 3.6
SMB 2.1 introduces with Windows 7 / Windows 2008 R2 is supported with Samba 4.0.0
SMB 3.0 introduced with Windows 8 / Windows 2012 is supported by Samba 4.2
SMB 3.02 introduced in Windows 8.1 / Windows 2012 R2 is not yet supported by any version of Samba (its in the works I assume)
SMB 3.11 introduced in Windows 10 / Windows 2016 is not yet supported by any version of Samba (its in the works I assume)

The latest updates of Windows 10 and Windows Server 2016, the support for SMB1 is automatically removed by Microsoft, if SMB1 is not used.

How remove SMB support:

Start a Powershell command
1) check which SMB is enabled and which one is disabled;

Get-SmbServerConfiguration | Select EnableSMB1Protocol, EnableSMB2Protocol

ex : True=enabled

2) To enable any SMB 1 or 2 or 3 use following,
Set-SmbServerConfiguration  -EnableSMB2Protocol  $True

3) To disable any SMB 1 or 2 or 3 use following,
Set-SmbServerConfiguration  -EnableSMB2Protocol  $False

Restart computer or server after every change.
Or do this on Windows Server 2012 R2 & 2016:
Detect: Get-WindowsFeature FS-SMB1
Enable: Enable-WindowsOptionalFeature -Online -FeatureName smb1protocol
Disable: Disable-WindowsOptionalFeature -Online -FeatureName smb1protocol

More information:

Planning Analytics 2.0.5
Microsoft Windows 2016 server
Microsoft Excel 365 Office version 1803 click-to-run
Planning Analytics for Excel from C:\Program Files\ibm\cognos\IBM for Microsoft Office\cmplst.txt
[Main Applications]

COR_APP_name=Cognos 8 Analysis for Excel
CAFES_name=Cafes for Excel
CORREDIST_name=IBM Planning Analytics for Excel
COI_name=IBM Cognos COI

When insert a custom report or dynamic report on this sheet, you get #NAME? instead of the numbers for the formula =DBRW($A$1,$A10,$B$2,E$6,$B$4,$B$3).
Click on Rebuild sheet does not help.
Insert a quick report on the sheet gives you numbers.

Check that all the add-ins for Excel are installed.
Inside Excel go to File – Options.

Click on Add-ins
at Manage: Excel Add-ins click on GO.

The TM1 part is missing.
Click on Browse and go to C:\Program Files\ibm\cognos\IBM for Microsoft Office folder.

Select CognosOfficeTM1.xll and click OK.

Now you have the Add-ins you also need. Click OK.

You need both IBM Cognos Office Reporting TM1 addin and the IBM Framework for Office COM add-in to make PAX work.

More Information:

Cognos Planning Analytics 2.0.6
Microsoft Windows 2012 R2 Server

The log files for opsconsole fill up the C drive, where the software is installed. Can we change the logs file to be created on a separate hard disk named L:\?

Login to the Windows server where you run TM1WEB (also the opsconsole)
stop the service IBM Cognos TM1
cut the folder C:\Program Files\ibm\cognos\tm1_64\bin64\opsconsoledata
paste it at L:
rename L:\opsconsoledata to L:\opslogs
start a command prompt as admin
enter command:

mklink /D  “C:\Program Files\ibm\cognos\tm1_64\bin64\opsconsoledata”  L:\opslogs

start the service IBM Cognos TM1
Now the logs are on the L drive….

NOTE: This is not a supported function, and should not be used in production environments.

Surf to opsconsole at the following web address:   http://servername:9510/pmhub/pm/opsconsole

More information:

Planning Analytics 2.0.5
Microsoft Windows 2016 server

How change the number of columns shown and loaded in tm1web?

Suggested Solution:
Update the file tm1web_config.xml, that are in folder
C:\Program Files\ibm\cognos\tm1_64\webapps\tm1web\WEB-INF\configuration on the TM1WEB server.
Change below lines to a number that works for your application:

<!– CubeViewerRowPageSize: Number of rows to fetch in a page of cubeviewer –>
<add key=”CubeViewerRowPageSize” value=”250″ />
<!– CubeViewerColumnPageSize: Number of columns to fetch in a page of cubeviewer –>
<add key=”CubeViewerColumnPageSize” value=”100″ />

In TM1 10.2 FP1 two settings, controls the number of columns and rows that are loaded in TM1 Web Websheets,
WebsheetRowThreshold and WebsheetColumnThreshold.

In the documentation for Planning Analytics 2.0 these settings are not found, instead you find settings CubeViewerRowPageSize and CubeViewerColumnPageSize.

The do not have WebsheetRowThreshold and WebsheetColumnThreshold settings.

The old parameters can configure the amount of rows and columns in a websheet that completely fetch on loading. If the sheet fits roughly within the number of rows and columns specified with the new parameters, it will be fully loaded on start up.
If a sheet is larger than the values set with the parameters, then Cognos TM1 Web fetches additional data on demand as you scroll beyond the buffers of the previously loaded data.

New Planning Analytics have a better TM1WEB solution, and will cache values different, and above old parameters should not be needed for new TM1WEB.

The parameters in this file, tm1web_config.xml, control the following IBM TM1 Web features.

  • View node
    Cube Viewer page size
    Number of sheets to export from a Cube Viewer
    IBM TM1 Web startup and appearance settings
    Session timeouts

Cognos Planning Analytics Workspace version 36
Centos Linux

How to upgrade PAW?

Download the latest version from

First check there is space left on your linux box with command df -h

Create a new folder for your new software
cd /
mkdir ibm
cd ibm
mkdir paw36

Copy the software over to the linux box with WINSCP

Place the zip file in folder /ibm/paw36.
Unzip the file with the command:
unzip -d /ibm/paw36

Go to the old existing folders script folder (/ibm/paw/scripts/) and run a backup with the command:

Copy the paw.env file from your current installation to the new installation location.
cp /ibm/paw/config/paw.env  /ibm/paw36/config/paw.env

Copy the /config/certs directory from your current installation to the new installation location.
cp /ibm/paw/config/certs/*.* /ibm/paw36/config/certs/

If you use SSL and have saved the certificate in the pa-workspace.pem file, you need to copy that from your current installation to the new installation location.
cd /ibm/paw36/config
mv pa-workspace.pem  pa-org-workspace.pem
cp  /ibm/paw/config/pa-workspace.pem  pa-workspace.pem

If you have changed the old file, you need to add the same values in the new file.
Open in Nano, add the IP address of the Linux server as ADMINTOOL_IP, and add the folder where docker-compose are to the PATH with the command PATH=$PATH:/ibm/comp/
cd /ibm/paw
Enter values like:
export PATH=$PATH:/ibm/comp/
Press CTRL+O and click ENTER to save file.
Press CTRL+X to exit.

Change above path to your folder where DOCKER-COMPOSE is saved.

You may need to update the access to the new files with command:
cd /ibm/paw36
chmod 744 *.*
to give all read access to the files.

Stop the running PAW with command:
cd /ibm/paw/scripts
./ stop

Go to the new folder with command:
cd /ibm/paw36

Start the installation by enter

Enter “y” when you are prompted to install the Docker images. Enter “y” when you are prompted to open the administration tool.

Start a Internet Explorer from your laptop and surf to the Linux server on

Inside the Planning Analytics Workspace administration tool, check that all URL to CA11 and TM1 are correct.

Some Values need to be entered again in configuration tab, do it and save them.

Click Validate.
Click Status.
Click Restart.
Wait until CPU is below 1%.
Click Refresh.

Then surf to HTTP://

Normally the docker containers and images are in folder /var/lib/docker

The daemon.json file are in folder /etc/docker

NOTE: to prevent from having to many PAW folders, and make it hard to now what folder that is in use, do the opposite – rename the old folder /ibm/paw to /ibm/pawold. Create the new folder /ibm/paw. Copy the new zip file to that folder, and unpack it. Then copy the needed config files from /ibm/pawold to the /ibm/paw folder (as listed above). Then start the installation(upgrade) from /ibm/paw/

More Information:

Planning Analytics Workspace 35
Linux Red Hat

You have no access to the paw, and a restart of the docker containers with command  ./ stop  and  ./  did not help.

If you click “validate” inside the Workspace administration page, you get Error getaddrinfo ENOTFOUND on all the server links.

Error Message:
Proxy Error
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET.
Reason: DNS lookup failure for: wa-proxy

Restart the linux box.
Login to the linux server with PUTTY.
Change to root user with command:
sudo su – root
Restart the linux server with command:
init 6

Try again after a few minutes.