Product:
Cognos Controller 10.4.2
Microsoft Windows 2019 server
Issue:
When press the Schedule Job icon in Optimize Database dialog – the windows is not visible.
The button does not work.
Solution:
Most common is that the controller dialog is outside the screen.
To reset all cognos controller windows to center or top left corner, do this steps inside Cognos Controller client program:
1. Click “Maintain / User / Personal Defaults > tab Layout (2)”
2. Uncheck the box ‘Save Window Size’:
3. Click Save
4. Logoff from Controller, and re-launch the Controller client.
More information:
https://www.ibm.com/support/pages/node/375391
The values for Cognos Controller dialog position is stored in the users ccr.config file in there user profile folder, at C:\Users\%username%\AppData\Roaming\Cognos\ccr.
You can change them in the file — but that is more difficult, than reset them as above.
<WinPos>
<add key=”frmRightsSystemReport-Left” value=”1950″ />
<add key=”frmRightsSystemReport-Top” value=”945″ />
<add key=”frmFormsDefine-Left” value=”390″ />
<add key=”frmFormsDefine-Top” value=”390″ />
<add key=”frmFormsDefine-Width” value=”15225″ />
<add key=”frmFormsDefine-Height” value=”8520″ />
<add key=”frmDefineFormSets-Left” value=”225″ />
<add key=”frmDefineFormSets-Top” value=”525″ />
<add key=”frmDefineFormSets-Width” value=”15675″ />
<add key=”frmDefineFormSets-Height” value=”8925″ />
<add key=”frmOptimize-Left” value=”45″ />
<add key=”frmOptimize-Top” value=”390″ />
<add key=”frmSubmission-Left” value=”45″ />
<add key=”frmSubmission-Top” value=”315″ />
<add key=”frmSubmission-Width” value=”10590″ />
<add key=”frmSubmission-Height” value=”6960″ />
<add key=”frmSubmissionReport-Left” value=”45″ />
<add key=”frmSubmissionReport-Top” value=”330″ />
<add key=”frmScheduleJob-Left” value=”45″ />
<add key=”frmScheduleJob-Top” value=”330″ />
<add key=”frmCompanyStructDef-Left” value=”60″ />
<add key=”frmCompanyStructDef-Top” value=”345″ />
<add key=”frmCompanyStructDef-Width” value=”12105″ />
<add key=”frmCompanyStructDef-Height” value=”11400″ />
</WinPos>
