Stuck at login to PAW

Product:
Planning Analytics Workspace 68
Microsoft Windows 2016 server

Issue:
When from IE browse to PAW portal to login, you get redirected to Cognos Analytics, but are then stuck.

Suggested Solution:

Use Chrome instead.

Internet Explorer 11 is no longer supported with Planning Analytics Workspace 2.0.57 and higher versions of Planning Analytics Workspace.

If you use EDGE, and use a Cognos BI as authenticate, check that not there is a group policy that change EDGE to use IE11 mode, at logon, then you will get about half circle in the browser when you connect to PAW. Switch EDGE to use EDGE (chromium mode) to make it work with PAW.

 

More information:

https://exploringtm1.com/planning-analytics-supported-environment/

https://www.ibm.com/support/pages/errors-internet-explorer-11-planning-analytics-workspace-2057-unable-load-requested-view-unable-get-property-learningpanel

https://www.ibm.com/software/reports/compatibility/clarity/softwareReqsForProduct.html