The PMHub service parameter was not specified or is not one of the configured locations.

Product:

Planning Analytics 2.0.9.3
Microsoft Windows 2019 server

Issue:

Login to TM1 client give error, like cafe or pax or pafe.

The PMHub service parameter was not specified or is not one of the configured locations.

Solution:

Update the pmhub.html file with the server name of the PAW server to the line var pmhubURLs =.

Open pmhub.html from folder D:\Program Files\ibm\cognos\analytics\webcontent\bi

In later version of PAL (TM1) the pmhub.html file that are in use is in the webcontent\bi folder instead of the webcontent folder.

Add the url to your PAW server without portnumbers.

var pmhubURLs = [“http://tm1webserver.company.com:9510″,”http://tm1webserver.company.com”,”http://pawserver.company.com”,”http://pawserver”];

Save the file after you added the paw server name.

 

More Information:

https://www.ibm.com/support/pages/pmhub-service-parameter-was-not-specified-or-not-one-configured-locations

https://www.ibm.com/support/pages/planning-analytics-workspace-cam-security-either-http-404-or-blank-page-or-pmhub-errors