Product:
Cognos Controller 10.4.2
Microsoft Windows 2019 server

Issue:
After upgrade of Cognos Controller to a new version, the users get a error message when they start Cognos Controller Client program.

“The version of Controller requires database version 992.”

Solution:

Wait for the IT department to upgrade the Cognos Controller Client installation on the Citrix server you are using. Cognos Controller 10.4.2 use database version 1010.

More Information:

https://www.ibm.com/support/pages/ibm-cognos-controller-builds-ccr-name-and-database-version

https://www.ibm.com/support/pages/how-install-controller-local-client