Product:
Planning Analytics Local 2.0.9.18
TM1_version=TM1-AW64-ML-RTM-11.0.918.3-0
Microsoft Windows 2019 server

Problem:

After upgrade of Planning Analytics Local installation (PAL), the TM1 App Web is not showing the applications.

Suggested Solution:

Stop the service IBM Cognos TM1

Go to folder D:\Program Files\ibm\cognos\tm1_64\webapps\pmpsvc\WEB-INF\configuration

Rename fpmsvc_config.xml to fpmsvc_config.xml.old.txt

Rename fpmsvc_config.xml.new to fpmsvc_config.xml

Copy the lines between, the tm1 markers, that contain the name of the applications:

<tm1>
 </tm1>

from the file fpmsvc_config.xml.old.txt to the file fpmsvc_config.xml

Now the applications and gateway uri should be listed in the new file.

Start the service IBM Cognos TM1

More information:

https://www.ibm.com/support/pages/tm1-application-does-not-appear-tm1-applications-list-after-deployment

Product:

Planning Analytics Workspace 88  (file version.ps1 in folder paw\config contains a version number)
$env:PAW_BUILD=”121″
$env:PAW_RELEASE=”2.0.88″
Microsoft Windows 2019 server

Issue:

What containers should be running in a working PAW installation?

Solution:

Start powershell as administrator and enter command:

docker ps

This will list all running containers – should be these:

CONTAINER ID IMAGE                                                               PORTS                        NAMES
b6874749d0a5 127.0.0.1:5000/planninganalytics/prism-platform:3.0.2365.2-ltsc2019 9080/tcp                     prism-platform
5f104714f851 127.0.0.1:5000/planninganalytics/bss:1.0.1397-ltsc2019              8082/tcp                     bss
a946de8db063 127.0.0.1:5000/planninganalytics/pa-gateway:1.0.1098-ltsc2019       0.0.0.0:80->80/tcp, 0.0.0.0:443->443/tcp pa-gateway
83e22e0be1f8 127.0.0.1:5000/planninganalytics/neo-provision:1.0.392-ltsc2019     8083/tcp                     neo-provision
6d11be2a5fd7 127.0.0.1:5000/planninganalytics/neo-idviz:9.0.982-ltsc2019         9060/tcp                     neo-idviz
e8c3bd52ca54 127.0.0.1:5000/planninganalytics/monitor:2.0.88.3035-ltsc2019       9082/tcp                     monitor
bfa3ef090459 127.0.0.1:5000/planninganalytics/wa-proxy:1.0.1020-ltsc2019         1338/tcp                     wa-proxy
fb7bd169d5b3 127.0.0.1:5000/planninganalytics/async-service:1.0.387-ltsc2019     9666/tcp                     async-service
fef9418814e5 127.0.0.1:5000/planninganalytics/share-platform:1.0.425-ltsc2019    9110/tcp                     share-platform
afaeb58c897c 127.0.0.1:5000/planninganalytics/pa-plan-service:1.0.2023051901-ltsc2019 9080/tcp                plan-service
b84bc681967b 127.0.0.1:5000/planninganalytics/paw-ui-api:1.0.260-ltsc2019        3000/tcp                     paw-ui-api
31ac3574ea06 127.0.0.1:5000/planninganalytics/user-admin:1.0.737-ltsc2019        3333/tcp                     user-admin
5e55f009d40f 127.0.0.1:5000/planninganalytics/pa-glass:3.0.9788-ltsc2019         9080/tcp                     glass
8dc5e074265d 127.0.0.1:5000/planninganalytics/atlas-service:125-ltsc2019         9076/tcp                     atlas
5d482449ac97 127.0.0.1:5000/planninganalytics/prism-proxy:3.0.11099-ltsc2019     9090/tcp, 9100/tcp           prism-proxy
59b615950e2b 127.0.0.1:5000/planninganalytics/couchdb:234-ltsc2019               5984/tcp                     couchdb
1c0305d7d945 127.0.0.1:5000/planninganalytics/share-app:1.0.605-ltsc2019         9700/tcp                     share-app
010ac1fac8db 127.0.0.1:5000/planninganalytics/mongo:1.0.205-ltsc2019             27017/tcp                    mongo
481b8cb26b29 127.0.0.1:5000/planninganalytics/prism-app:3.0.5536-ltsc2019        9600/tcp                     prism-app
78709cb2d0d1 127.0.0.1:5000/planninganalytics/palm-service:1.0.340-ltsc2019      9085/tcp                     palm-service
545cf6eb986f 127.0.0.1:5000/planninganalytics/pa-content-service:1.0.310-ltsc2019 9191/tcp                    pa-content
61093630f145 127.0.0.1:5000/planninganalytics/redis:1.0.206-ltsc2019             6379/tcp                     redis
4e149a0ae6ea 127.0.0.1:5000/planninganalytics/pa-cdn:3.0.9788-ltsc2019           8080/tcp                     cdn
927748e22277 127.0.0.1:5000/planninganalytics/share-proxy:1.0.605-ltsc2019       9070/tcp                     share-proxy
8004ed0c651d 127.0.0.1:5000/planninganalytics/pa-predict-svc:1.0.1054-ltsc2019   9610/tcp                     pa-predict
0b084764c655 127.0.0.1:5000/planninganalytics/tm1proxy:1.0.411-ltsc2019          1339/tcp                     tm1proxy
394e473a354d 127.0.0.1:5000/planninganalytics/admintool:1.0.340-ltsc2019         8888/tcp                     admintool

Command docker images will list all installed images, should normally be these:

REPOSITORY                                       TAG                  IMAGE ID     CREATED      SIZE
127.0.0.1:5000/planninganalytics/monitor         2.0.88.3035-ltsc2019 cdd1118734aa 7 weeks ago  5.35GB
127.0.0.1:5000/planninganalytics/pa-glass        3.0.9788-ltsc2019    eda31db65292 2 months ago 5.27GB
127.0.0.1:5000/planninganalytics/pa-cdn          3.0.9788-ltsc2019    e30ce3e584eb 2 months ago 5.34GB
127.0.0.1:5000/planninganalytics/prism-proxy     3.0.11099-ltsc2019   ad0700244d5f 2 months ago 4.77GB
127.0.0.1:5000/planninganalytics/share-proxy     1.0.605-ltsc2019     7c0f57f0564c 2 months ago 4.71GB
127.0.0.1:5000/planninganalytics/share-app       1.0.605-ltsc2019     30028e59100d 2 months ago 4.72GB
127.0.0.1:5000/planninganalytics/pa-gateway      1.0.1098-ltsc2019    bc188fbdba7e 2 months ago 4.71GB
127.0.0.1:5000/planninganalytics/prism-platform  3.0.2365.2-ltsc2019  1af1c76c5ebe 2 months ago 5.66GB
127.0.0.1:5000/planninganalytics/prism-app       3.0.5536-ltsc2019    149080a8fc2d 2 months ago 4.73GB
127.0.0.1:5000/planninganalytics/palm-service    1.0.340-ltsc2019     5870fb15710e 2 months ago 4.76GB
127.0.0.1:5000/planninganalytics/tm1proxy        1.0.411-ltsc2019     301bf315ca8b 2 months ago 4.63GB
127.0.0.1:5000/planninganalytics/bss             1.0.1397-ltsc2019    16a9f3403a03 2 months ago 5.32GB
127.0.0.1:5000/planninganalytics/wa-proxy        1.0.1020-ltsc2019    d365a00fbcb0 2 months ago 4.73GB
127.0.0.1:5000/planninganalytics/paw-ui-api      1.0.260-ltsc2019     9e3f8ca98062 2 months ago 4.82GB
127.0.0.1:5000/planninganalytics/async-service   1.0.387-ltsc2019     f7e111569a61 2 months ago 4.82GB
127.0.0.1:5000/planninganalytics/pa-predict-svc  1.0.1054-ltsc2019    6dabd0bfa755 2 months ago 5.34GB
127.0.0.1:5000/planninganalytics/user-admin      1.0.737-ltsc2019     e4ea0b9f71cf 2 months ago 4.82GB
127.0.0.1:5000/planninganalytics/neo-provision   1.0.392-ltsc2019     7c04066c0fed 2 months ago 5.35GB
127.0.0.1:5000/planninganalytics/couchdb         234-ltsc2019         7832c5ecc13c 2 months ago 4.93GB
127.0.0.1:5000/planninganalytics/neo-idviz       9.0.982-ltsc2019     6847d7d6725d 2 months ago 5.55GB
127.0.0.1:5000/planninganalytics/pa-plan-service 1.0.2023051901-ltsc2019 04c8517f2f3a 2 months ago 5.28GB
127.0.0.1:5000/planninganalytics/admintool       1.0.340-ltsc2019     428093815025 2 months ago 4.72GB
127.0.0.1:5000/planninganalytics/pa-content-service 1.0.310-ltsc2019  bfa8b7dcb3f4 2 months ago 4.73GB
127.0.0.1:5000/planninganalytics/atlas-service   125-ltsc2019         f012ea094ed4 2 months ago 5.31GB
127.0.0.1:5000/planninganalytics/share-platform  1.0.425-ltsc2019     9ff87c1b417a 2 months ago 5.29GB
127.0.0.1:5000/planninganalytics/bss-init        1.0.342-ltsc2019     caf9f295cdcb 2 months ago 4.71GB
127.0.0.1:5000/planninganalytics/redis           1.0.206-ltsc2019     c5f67bbdafc5 2 months ago 4.64GB
127.0.0.1:5000/planninganalytics/mongo           1.0.205-ltsc2019     852817ecb6fe 2 months ago 4.85GB
127.0.0.1:5000/planninganalytics/ibm-java8       225-ltsc2019         7d2f0cc5bd1f 2 months ago 5.11GB
127.0.0.1:5000/planninganalytics/couchdb-init    1.0.835-ltsc2019     85873eaa9a40 2 months ago 4.62GB

 

If you are missing a image, the installation have failed. If not all containers is running, then you may have issues with your Anti-virus software.

Uninstall Trellix/McAfee and reboot server and try again to install PAW.

 

More Information:

https://www.ibm.com/support/pages/download-ibm-planning-analytics-local-v20-planning-analytics-workspace-release-88-fix-central

https://exploringtm1.com/how-to-install-planning-analytics-workspace-to-windows-server-2019/

https://www.ibm.com/support/pages/after-each-reboot-some-planning-analytics-workspace-containers-are-failing-start

https://circleci.com/blog/docker-and-cicd-tutorial-a-deep-dive-into-containers/

https://gist.github.com/danijeljw/a7a2553bd06742648172363ce3983a9a