Planning Analytics Workspace 2.0.4
Microsoft Windows 2016 server

When starting the PAW administration tool you get a error when updating settings.

Error Message:
Failed to fetch the status. Ensure the Administration tool is running.

If you from a power shell prompt test the installation by running the command ./paw.ps1 ( from folder d:\install\paw\scripts\) you get this error:

Error: for pa-gateway Cannot start service pa-gateway: failed to create endpoint pa-gateway on network NAT. HNS failed with error: The object already exist.
Encountered errors while bringing up the project.
Execution failed with exit code 1.

Use the scripts/paw.ps1 script instead of Administration tool from power shell prompt.
Enter scripts/paw.ps1 to ensure all services are running and up-to-date.
Enter scripts/paw.ps1 ps to see status of all services.

Above may show that you have a pa-gateway already running.
Check that no other application is using port 80 and 443.
Start IE on the server and surf to http://localhost/ – what does that give?

Stop all PAW with scripts/paw.ps1 down
Then start it again with scripts/paw.ps1

Did it help?

Enter docker ps -a to see all running containers. Any duplicates?
Then to remove a container enter docker stop <container-id> ; then docker rm <container-id>.

Check the log files in folder D:\install\paw\log\pa-gateway\error.log
If you see this; AH00558: httpd.exe: Could not reliably determine the server’s fully qualified domain name, using fe80::5db7:f898:8a1:858c. Set the ‘ServerName’ directive globally to suppress this message. Then that is nothing to be concerned about.

To remove installation of PAW on Microsoft Windows 2016 do this steps in paw folder:
scripts/paw.ps1 stop
scripts/paw.ps1 rm -v
docker rm $(docker ps -a -q)
docker rmi $(docker images -q)
…after that you can install again with ./Start.ps1

You can recreate the docker network with below commands (try this first):
Stop the docker service: stop-service docker
Make sure the hns service is running: start-service hns
Now run this PowerShell command: get-containernetwork | remove-containernetwork
Start the docker service again: start-service docker

If it still doesn’t work, you can also try the same steps except with get-netnat | remove-netnat:

Stop the docker service: stop-service docker
Make sure the hns service is running: start-service hns
Now run this PowerShell command: get-netnat | remove-netnat
Start the docker service again: start-service docker

After that is done, go to the d:\install\paw\scripts folder in power shell.
Start the PAW with ./paw.ps1 start.

Check the file D:\install\paw\config\paw.ps1 contain the values you have set in the administration tool before. Should look similar to this;
# paw.ps1 file generated by the Administration Tool

Surf to servername to see if paw is working e.g.  http://labwin2012ca.lab.local/

To get more detail debug info on screen,
stop the docker service.
Run the Docker daemon in debug mode:
C:\Program Files\Docker\dockerd -D

More Information:


Cognos Analytics 11.0.10
Microsoft Windows 2016 Server

When you try to install the ExternalDiskCache_amd64_en-US.msi you get a error.

Error Message:
IIS version 7.0 or greater is required to install Microsoft External Cache Version 1 for IIS 7

You can resolve this problem by modifying registry.

Open run dialog and enter regedit, to open the Registry Editor.
Find MajorVersion in the path: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\InetStp and HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W3SVC\Parameters.
Open the value MajorVersion and select Decimal radiobutton.
Change Its value from 10 to 9.
Click OK.

After finishing the steps above, you can install External Disk Cache and Microsoft Web Farm Framework successfully.

You can also try download a new version from here

More Information

Planning Analytics 2.0.4
Planning Analytics Workspace 30
Microsoft Windows 2016 Server

You have installed docker, but before you install PAW, you realize that you do not have the needed 50 GB of free space on C drive. How do I tell docker to create the images on the D drive?

Create a folder d:\docker\images
Stop the docker service
Open Notepad and enter this
“data-root”: “d:\\docker\\images”
save the file as c:\programdata\docker\config\daemon.json

docker1 docker2
Start the docker service

Any previous created images in C:\ProgramData\docker\containers\ are not moved.

How Install Docker on Windows 2016 – Get Docker EE for Windows Server
Docker EE for Windows Server 2016 is simple to install.
1. Installation

Open a PowerShell command prompt, and type the following commands:

Install-Module DockerProvider -Force
Install-Package Docker -ProviderName DockerProvider -Force

2. Test your Docker EE Installation
Test your Docker EE installation by running the hello-world container:

PS> docker container run hello-world:nanoserver

Unable to find image ‘hello-world:nanoserver’ locally
nanoserver: Pulling from library/hello-world
bce2fbc256ea: Pull complete
3ac17e2e6106: Pull complete
8cac44e17f16: Pull complete
5e160e4d8db3: Pull complete
Digest: sha256:25eac12ba40f7591969085ab3fb9772e8a4307553c14ea72d0e6f98b2c8ced9d
Status: Downloaded newer image for hello-world:nanoserver

Hello from Docker!
This message shows that your installation appears to be working correctly.

Download a working docker-compose-Windows-x86_64.exe file;

Invoke-WebRequest "" -UseBasicParsing -OutFile $Env:ProgramFiles\docker\docker-compose.exe

Rename it to docker-compose.exe and copy it to the c:\program files\docker folder.

Then after a reboot of the Windows 2016 server, turn off your Anti-Virus software and start your PAW installation from a administrative powershell prompt with the command ./Start.ps1

More about docker:

Installation videos on planning analytics workspace:

Planning Analytics 2.0.4
Planning Analytics Workspace 2.0.4
Microsoft Windows 2016 Server

When you run Start.bat under Windows 2016 to install PAW you get a error.

Error message:
ERROR: The system was unable to find the specified registry key or value.
Install Docker Toolbox for Windows and try again.

Possible Solution:
You have follow this instructions to install Docker for Windows 2016.
But you have downloaded the wrong PAW file that is for Windows 2012 and try to install that.
Here how setup Windows 2012 with docker
If you have the correct PAW file for Windows 2016 you should start a powershell file called Start.ps1.
Download the correct file from below link

and from a powershell prompt enter ./Start.ps1 to install PAW.

Planning Analytics 2.0.4
Planning Analytics Workspace 2.0.4
Microsoft Windows 2016 Server

When you in powershell run ./Start.ps1 from paw_2.0.4_win16_ml folder you get a error.

Error message:
unable to invoke ‘docker-compose’. Ensure docker-compose is installed and is on the PATH

Possible solution:
Check that the file docker-compose.exe exist in folder c:\program files\docker
Enter PATH at a DOS prompt to check that c:\program files\docker is part of your path string.
In a DOS prompt enter DOCKER-COMPOSE VERSION, do you get a message that
‘docker-compose’ is not a recognized as an internal or external command, operable program or batch file?
Go to the docker folder with command cd \program files\docker and try the DOCKER-COMPOSE again.
Same error, try enter DOCKER-COMPOSE.EXE. Does that work?
If you get a list of possible docker commands, it works.
But the DOCKER-COMPOSE.EXE file can be corrupt.
Erase the DOCKER-COMPOSE.EXE file and copy a new file to the docker folder.
Rename the new DOCKER-COMPOSE-Windows-x86_64.exe file to DOCKER-COMPOSE.EXE and try again to enter only DOCKER-COMPOSE.
If that works, and you get a list of commands, then the file was corrupt.
Please try ./Start.ps1 again from your powershell session.

Planning Analytics 2.0.4
Planning Analytics Workspace 30
Microsoft Windows 2016 Server

When you validate settings in PA Workspace Administration Tool page you get a error for TM1 Application Server Gateway URI:

Error Message:
Error: getaddrinfo ENOTFOUND servername servername:9510

Possible Solution:
Port 9510 is not open in the local Windows Firewall on the server.
Go to Control Panel
Go to Windows Firewall
Go to Advanced Settings
Click on Inbound Rules
Click on New Rule
Select Port and click Next
At Specific local ports enter 80,443,9510,5495,5498,8888, 12345,12354,53333,5011,12346,8010 and click Next. The last port numbers depend on what you have set in your tm1s.cfg file.
Click Next at Allow the connection
Click Next when the rule apply for all (Domain, Private, Public)
Enter a name like Cognos TM1 and click Finish
Check the validate again.

Planning Analytics 2.0.4
Planning Analytics Workspace 30
Microsoft Windows 2016 Server

When you in PA Workspace Administration Tool click on validate you get a error for TM1 Admin Server URI.

Error Message:
Error: connect ECONNREFUSED 443

Possible Solution:
The text you have entered in the field for TM1 Admin Server URI is not correct.
You have installed PA and PAW on a Windows server you have named DonaldDuck.
In the field you have entered:

Note that you have missed one / at the https:/ point where it should be https://

Enter and test again.

Cognos Controller 10.3.1
Microsoft Windows 2016 Server
Cognos Analytics 11.0.9

Standard reports in Cognos Controller does not work.

Possible solution:
You have to manually change the database connection string from SQLOLEDB to Native SQL.

Surf to Cognos Connection.
Go to old Administration page.
Go to Data Source.
Go to Set Properties for the connection.
Change the value and save it.

The Cognos Datasource connection string that is automatic created from Cognos Controller Configuration repair button creates non-supported data connections in CA11.
ca11 databas kopplingar

Above is the supported data sources in Cognos Analytics 11.