Unsupported protocolSSL_TLSv2

Product:
Planning Analytics 2.1.7 TM1_version=TM1-AW64-ML-RTM-11.0.7.1-0
Microsoft Windows 2022 server
IBM Planning Analytics Spreadsheet Services

Issue:

After upgrade of tm1web, when start up the Tm1web page in the browser, you get a error:

Unsupported protocolSSL_TLSv2

Solution:

Stop the tm1web service (IBM Planning Analytics Spreadsheet Services)

Go to folder D:\Program Files\ibm\cognos\tm1web\wlp\usr\servers\tm1web

Rename jvm.options to jvm.options.old

Rename jvm.options.new to jvm.options

Start the tm1web service.

 

 

More Information:

https://www.ibm.com/support/pages/node/7167839

The parameter -Dcom.ibm.jsse2.overrideDefaultProtocol=TLSv1.2 is needed.