Why is the version number wrong in PAA page

Product:
Planning Analytics Workspace 95
Microsoft Windows 2019 server

Issue:

In PAW administration page, for the agents, the version number is not showing the PAA agent version installed.

Version 2.0.93.1280

When you have installed PAA_Agent version 95. By command similar to this:

UpdatePAAAgent.bat “D:\Program Files\ibm\cognos\tm1_64”

Solution:

This value is from the file D:\Program Files\ibm\cognos\tm1_64\paa_agent\paaAgentCache\serversInfo.json

Test to erase the folder D:\Program Files\ibm\cognos\tm1_64\paa_agent\paaAgentCache in your lab environment, before you install the paa-agent, to see if that solves the issue. In most cases this does not work, and you have to reinstall PAL.

Our guess is that the different version of PAA Agent use different scripts/folders and therefor this file is not correct updated.

 

 

More Information:

https://www.ibm.com/docs/en/planning-analytics/2.1.0?topic=components-planning-analytics-administration-agent-local-only