Cognos TM1 10.1.1
TM1 Application Web
Windows 2008 R2 Server
New installed TM1 application server, when user surf to TM1 Application web the top right icons is missing (my preferences, help and help options). If you have the mouse pointer over the red cross, the function text will show.
You have surfed to http://tm1server.domain.se:9510/pmpsvc, and logged in to get this issue.
This can happen on a TM1 and BI installation where Cognos BI are on a separate server from Cognos TM1.
The Cognos BI server is setup with customized skins. This skin folder is not located on the TM1 application server. Therefore we are missing some icons.
Logon to the Cognos BI server and find the customized skin that is used under folder
\\biservername\d$\Program Files (x86)\ibm\cognos\c10_gw\webcontent\skins\NIPPON\shared\images
(the folder path can be different on your Cognos BI gateway server)
On the Cognos TM1 server create this folder
Copy the images from the BI server folder \Program Files (x86)\ibm\cognos\c10_gw\webcontent\skins\NIPPON\shared\images
to the TM1 server folder
(replace NIPPON with your skin name in above folders)
(because this is TOMCAT using this folder the NIPPON name is case sensitive)
Restart the TM1 application server and test again.