The PMHub service parameter was not specified or is not one of the configured locations

Product:
Planning Analytics Workspace 88
Microsoft Windows 2019 server

Problem:

New installation of PAW give error when try to login/connect to site. Where you use CAM security and are connected to a CA11 installation.

The PMHub service parameter was not specified or is not one of the configured locations

Solution:

Update the pmhub.html file on the CA gateway server in folder D:\Program Files\ibm\cognos\analytics\webcontent\bi to include the PAW server name without portnumbers, on line:

// Update the following to point to the location of the pmhub service(s)
var pmhubURLs = ["http://palservername.domain.com:9510","http://palservername.domain.com","http://pawservername.domain.com","http://pawservername"];

 

Check also “pmhub.html” file name is in lowercase only, with no uppercase characters (for example “PMHub.html” would not be found)

-If Cognos Analytics is accessed through a gateway URL (for example by using IIS, like “http://<CAgateway>:80/ibmcognos/bi/v1/disp“) then the pmhub.html interoperability file must be placed in “<CA_Gateway_machine>/webcontent/bi/
-If Cognos Analytics is accessed directly through an application tier or dispatcher (like “http://<CAdispatcher>:9300/bi/v1/disp“) then the pmhub.html file must be placed in each “<CA_Dispatcher_machine>/webcontent/”¬† folder.

 

More information:

https://www.ibm.com/support/pages/planning-analytics-workspace-cam-security-either-http-404-or-blank-page-or-pmhub-errors 

https://community.ibm.com/community/user/businessanalytics/blogs/nadine-mnch/2018/03/07/cognosanalytics-and-planninganalytics-integration-walkthrough-part-3