Error -2 occurred pinging your Cognos Password

Product:

Planning Analytics 2.0.9.3

Microsoft Windows 2019 server

Issue:

You have SSO with Active Directory through use of Cognos Analytics on the same server.

After some time you are logged out of TM1 Architect, and get below error message:

Error -2 occurred pinging your Cognos Password

You will now be disconnected from name.

Solution:

Update your Internet Options settings by adding the server name to the trusted internet zone.

  • In Windows control panel – click on Internet Options.

    The Internet Options dialog opens.

  • Click the Security tab.
  • Click Trusted Sites and then click the Sites button.
  • Enter the URL of the Cognos Analytics server in the Add this Web site to the zone box.
  • Click Add.
  • Close the Trusted Sites dialog box.

 

More information:

https://code.cubewise.com/blog/determine-the-version-of-ibm-planning-analytics

https://www.ibm.com/docs/en/planning-analytics/2.0.0?topic=SSD29G_2.0.0/com.ibm.swg.ba.cognos.tm1_inst.2.0.0.doc/t_configuringinternetexplorer7_n5050a.htm