Error when starting the Cognos Planning Analyst on a 64 bit server

Product:

Cognos Planning 10.1.1

Windows 2008 R2 server

 

Symptom:

Error when starting the Cognos Planning Analyst on a 64 bit server.

Cognos Planning Analyst only works for the account that was used during installation.

 

Error Message:

A Fatal Error has occured in the startup section of the application.

The application will be terminated.

 

Please report the following information:

Function name: SystemIniGet

Namespace: #._US

=============================

RegOpenKeyA returned a nonzero error code

SystemIniGet[10]Hkey,,0 MyOpenKey Key

 

 

Solution:

You need to update the current users registry with some values.

 

In notepad you need to create two text files with similar content as below:

—————–File 1—————————————————-

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Cognos]

“Analyst”=”d:\\cognos\\c10\\bin\\”

 

—————–File 2—————————————————–

Windows Registry Editor Version 5.00

 

[HKEY_CURRENT_USER\Software\IBM\Cognos\Planning101]

[HKEY_CURRENT_USER\Software\IBM\Cognos\Planning101\Analyst]

“-“=””

[HKEY_CURRENT_USER\Software\IBM\Cognos\Planning101\Analyst\Analysthelp]

@=””

[HKEY_CURRENT_USER\Software\IBM\Cognos\Planning101\Analyst\AnalystMessageLibs]

@=””

[HKEY_CURRENT_USER\Software\IBM\Cognos\Planning101\Analyst\BX]

@=””

[HKEY_CURRENT_USER\Software\IBM\Cognos\Planning101\Analyst\Compatibility]

@=””

[HKEY_CURRENT_USER\Software\IBM\Cognos\Planning101\Analyst\CP]

“CubeStackBytes”=”1024”

“DataMacros”=”0”

“EditMacros”=”0”

“MaxTranscriptBytes”=”400”

“MaxViewCells”=”10”

“NotEnoughMemFlag”=”Yes”

“StackBytes”=”1024″

[HKEY_CURRENT_USER\Software\IBM\Cognos\Planning101\Analyst\Custom]

@=””

[HKEY_CURRENT_USER\Software\IBM\Cognos\Planning101\Analyst\Main]

“DefaultUser”=”Admin”

[HKEY_CURRENT_USER\Software\IBM\Cognos\Planning101\Analyst\MRU]

@=””

[HKEY_CURRENT_USER\Software\IBM\Cognos\Planning101\Analyst\Settings]

“LastLib”=”0”

“Position”=”23 0”

“Size”=”840 1260”

“State”=”Maximised”

“Language”=””

[HKEY_CURRENT_USER\Software\IBM\Cognos\Planning101\Analyst\StartUp]

@=””

[HKEY_CURRENT_USER\Software\IBM\Cognos\Planning101\Contributor]

[HKEY_CURRENT_USER\Software\IBM\Cognos\Planning101\Contributor\Settings]

“Language”=””


Name the files with REG endings and then you can click on them to install the values.

 

At below site you have complete instructions on how to do it:

https://www-304.ibm.com/support/docview.wss?mynp=OCSSPN2D&mync=R&uid=swg21472649&myns=swgimgmt

 

(Only edit the Windows registry if you know what you are doing.)