Cognos BI 10.1.1

Windows 2008 R2



When you go to the administration dialog in Cognos Connection you get a error message.


Error message:


The requested Server Group ‘<name>’ does not exist


Possible Cause:

One of the BI servers in the server group does not have all correct service set to true.

Check that the following IBM Cognos service are active:

Delivery service enabled

Event Management enabled

Presentation service enabled



Open cognos configuration on the Cognos BI server

Check the cognos service – component properties

Set all component properties to true.

Save the configuration

Start the service

Surf to cognos connection

Remove the server group name from the BI dispatchers