PRS-NOP-1056 The contents of the node operation “append” could not be parsed.

Product:

Cognos Controller Web 10.4.2
Microsoft Windows 2019 server

Problem:
After login to database in Controller Web you get a error.

PRS-NOP-1056

The contents of the node operation “append” could not be parsed.

DetailsExpand

org.dom4j.DocumentException : Error on line 3 of document : Open quote is expected for attribute “name” associated with an element type “param”.

Possible Solution:
The ” is in the wrong format in the file variables_CCRWeb.xml

Start Notepad++ as administrator

Open D:\Program Files\ibm\cognos\analytics\templates\ps\portal\variables_CCRWeb.xml

Change to

<CRNenv c_cmd=”://controllerservername.domain.com:9080/#!/CamLogin”>
<cookies>
<param name=”_passport”/>
</cookies>
</CRNenv>

Save and restart the controller web services.

More information:

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