The custom sign-in view could not be found

Cognos Analytics 11.1.3
Planning Analytics Tm1 Perspective

After adding more namespaces in Cognos Analytics to be able to select from two domains (active directory) the user of TM1 Perspective get a blank drop down page in the CA11 login.
Only a few users are affected, user with different version of Microsoft Excel got it working.

Suggested Solution:
On the client computer or on the citrix server where TM1 Perspective Excel plug in is installed and used, take a backup of the users windows registry.

Enter REGEDIT in the START search field.
From inside REGEDIT expand HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl and right click and select export;

Save the file, and repeat the backup for the other branches listed below.

Then apply this values in REGEDIT to solve the issue.


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