HTTP Error 403.14 – Forbidden

Cognos Controller 10.3
Microsoft Windows 2008 R2 Server

After new installation of Cognos Controller on old server, you get a error when you surf to Cognos Connection.

Error Message:
Server Error in Application “DEFAULT WEB SITE”Internet Information Services 7.5
Error Summary
HTTP Error 403.14 – Forbidden
The Web server is configured to not list the contents of this directory. Detailed Error Information
Module DirectoryListingModule
Notification ExecuteRequestHandler
Handler StaticFile
Error Code 0x00000000
Requested URL http://localhost:80/ibmcognos/
Physical Path C:\Program Files (x86)\ibm\cognos\c10\webcontent\
Logon Method Anonymous
Logon User Anonymous

You need to change the virtual directory’s and applications inside IIS to point to the correct folder. The new controller program uses this folder C:\Program Files\ibm\cognos\ccr_64\webcontent
Change all settings inside IIS manager for Cognos Controller and try again.