Product:
Planning Analytics 2.0.9.11
TM1_version=TM1-AW64-ML-RTM-11.0.911.20-0
Microsoft Windows 2019 server
Issue:
Can not start IBM Planning Analytics Spreadsheet Services service (tm1web).
Error in windows event log:
The IBM Planning Analytics Spreadsheet Services service terminated with the following service-specific error:
Incorrect function.
Suggested solution:
Change the user account that run the windows service to local system and try if that works.
Can be that a windows service account – do not have full access to files or memory.
Check the log files in folder D:\Program Files\ibm\cognos\tm1web\wlp\
More information:
- Planning Analytics 2.0.9.11 – December 21, 2021
IBM Planning Analytics Local version 2.0.9.11 and the cloud release of IBM Planning Analytics with Watson version 2.0.9.11 includes updates for IBM TM1 Server version 11.8.9.