Integration version: 0.0.0

Product:

Cognos Controller 10.1.405

Windows 2008 R2 server

Symptom:

Consolidation in Cognos controller does not work after update.

If you look in the help – system info dialog inside Cognos controller client you see version number:

IBM Cognos Controller version: 10.1.405

Integration version: 0.0.0

Cause:

When integration version is showing zeros, then some part of the Cognos Controller has not been installed correct.

Correct value for integration version should be: 10.1.416.

Possible Solution:

On the Cognos Controller Windows server:

Launch a command prompt by clicking “Start” – “Run” and then typing in “CMD” <Enter>
Change directory using: cd C:\Windows\SysWOW64\common

Here is the file xceedzip, that maybe is not correct installed.

Restart then the server.

Cognos Controller client version must be the same as the Cognos Controller version installed on the Application server.

More Information:

http://www-01.ibm.com/support/docview.wss?uid=swg21347488

If you still have problems, remove the frangovfp com+ components and add them again.

CogKnowHow