Product:
Cognos TM1 contributor version 9.5.1
Symptom:
Can not logon and access a previous working TM1 Contributor application.
User surf to http://tm1servername:8080/pmpsvc
Is prompted with TM1 Login dialog that ask for user name and password
No matter what you enter – you get a error message.
Error message:
Could not logon to any available servers with the provided credentials.
Cause:
The TM1 Contributor is tie to a TM1 Application that use CAM security.
But the TM1 application was not using CAM security when you setup TOMCAT and TM1 Contributor – you have change the TM1 application later to use CAM (Cognos 8 logon) and therefore the TM1 Contributor ask for a TM1 login- but can not find any TM1 application that supports that logon method.
Suggested Solution:
(There may be other way to solve this)
You need to setup TM1 Contributor again.
Logon to your TM1 Contributor windows server.
Stop Apache Tomcat 6 service.
Remove the values for server name and admin_host in the pmpsvc_config.xml file.
Start the Apache Tomcat 6 service again.
Surf to http://localhost:8080/pmpsvc
You will be prompted with the TM1 Contributor Configuration page again.
Enter the TM1 server name at Admin Host:
(this can be a different server than the TM1WEB – it should be the server that runs the TM1 admin service)
The TM1 Web Client URL should be:
http://tm1servername/TM1web/contributor.aspx
(this should point to the server that runs the tm1web portal – often the same server as the Cognos gateway server)
In the server drop down list you should select your previous selected tm1planning server.
Now you will get two new lines to enter information (for the CAM security)
IBM Cognos 8 Gateway URI: enter here a value like this;
http://cognosservername:80/cognos8/cgi-bin/cognos.cgi
IBM Cognos 8 Dispatcher URI: enter here a value like this;
http://cognosservername:9300/p2pd/servlet/dispatch/ext
Click OK to save.
Now you will be prompted with the Cognos 8 logon page.
Then you are back in the TM1 Contributor page with your application.