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Product:

Planning Analytics Workspace 75

Microsoft Windows 2019 server

Issue:

When in PAW administration, and you click on the databases and select one to see the treads – you get a error message.

“There has been an issue processing this request. Please try again later.”

Possible solution:

Change the httpportnumber in use in the tm1s.cfg file to a port that is open in the network firewall between the tm1 server and the paw server.

PortNumber=12450
HTTPPortNumber=12550

If the Tm1s.cfg file does not contain the PortNumber parameter, the TM1 server uses port 5000.

When you install a new TM1 server, the default HTTP port number is 12354. Valid port values are between 5000 and 49151.

If the Tm1s.cfg file does not contain the HTTPPortNumber parameter, then you can not use the OData v4 Compliant REST API.

Or open more ports in the firewall, between the servers.

 

More information:

https://www.ibm.com/support/pages/planning-analytics-administration-paa-unable-display-status-tm1-databases-agent-status-reflected-unreachable-within-paa-console 

https://community.ibm.com/community/user/businessanalytics/discussion/warning-paw-creatededited-ti-are-not-backwards-compatible-with-architect 

https://www.ibm.com/docs/en/planning-analytics/2.0.0?topic=cmpal-parameters-in-tm1scfg-fileplanning-analytics-engine-configuration-parameters