HTTP 404 not found


Cognos Analytics 11.1.7

Microsoft Windows 2019 server


After new installation, when you browse to http://servername/ibmcognos you get an error.

If you browse to http://servername:9300/bi/v1/disp, then CA11 works fine.

When it do not work, you see in the URL: http://localhost/ibmcognos/bi/bi

Error message:

The webpage cannot be found


You have run the CA_IIS_Config.bat file first, without installing requestrouter_amd64.msi or rewrite_amd64_en-US.msi. The Rewrite module need to be installed first.

CA_IIS_Config.bat file is found in folder D:\Program\ibm\cognos\analytics\cgi-bin\templates\IIS

Download the needed files, this is a new version for Windows 2019, from here:

Install them on the Microsoft Windows 2019 server.

You should have in control panel – “Program and Features”;

IIS URL Rewrite Module 2 version 7.2.1993

Microsoft Application Request Routing 3.0 version 3.0.05311

Then run the CA_IIS_Config.bat file, again from a command prompt.

Check in Internet Information Services (IIS) Manager that the URL rewrite exists.

(if rule SSO login is disabled – you do not have SSO with Cognos Analytics).

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