Product:
Planning Analytics Workspace 35
Linux Red Hat
Problem:
You have no access to the paw, and a restart of the docker containers with command ./paw.sh stop and ./paw.sh did not help.
If you click “validate” inside the Workspace administration page, you get Error getaddrinfo ENOTFOUND on all the server links.
Error Message:
Proxy Error
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET.
Reason: DNS lookup failure for: wa-proxy
Workaround:
Restart the linux box.
Login to the linux server with PUTTY.
Change to root user with command:
sudo su – root
Restart the linux server with command:
init 6
Try again after a few minutes.
Check the waproxy.log file on the PAW server for more information.
Also try to set the IPAddressV4=”10.109.241.121″ to your prod network card in the tm1s.cfg file on the TM1 server.
https://www.ibm.com/docs/en/planning-analytics/2.1.0?topic=parameters-ipaddressv4