Product:
Cognos Planning 10.1.1
(PLANSRVR_version=PLANSRVR-AW32-ML-RTM-10.1.6235.51-0)
C8BISRVR-AW32-ML-RTM-10.1.6304.10-0 = IBM Cognos Business Intelligence Server Update, PLANSRVR-AW32-ML-RTM-10.1.6303.19-0 = Planning Server Update
Windows 2008 R2 server
Oracle Database

Symptom:
Error when you try to Start Cognos Planning service.

Error msg:
Start Service]
16:37:53, ‘LogService’, ‘StartService’, ‘SUCCESS’.
16:37:53, ‘LogService’, ‘StartService’, ‘Success’.
16:37:54, CAF input validation enabled.
16:37:54, CAF Third Party XSS checking disabled.
16:37:59, ‘AuditDatabaseConnection’, ‘Execute’, ‘Success’.
16:37:57, CM-SYS-2215 A Content Manager internal PRECACHEINITACTIONS task started.
16:37:59, ‘relationalMetadataService’, ‘StartService’, ‘Success’.
16:37:59, CM-SYS-5159 Content Manager is running in active mode.
16:37:59, ‘ContentManagerService’, ‘StartService’, ‘Success’.
16:37:58, CM-SYS-2215 A Content Manager internal CMUPGRADESCRIPT task started.
16:37:58, CM-SYS-2216 A Content Manager internal POSTINITACTIONS task is complete.
16:37:58, CM-SYS-2215 A Content Manager internal POSTINITACTIONS task started.
16:37:57, CM-SYS-2216 A Content Manager internal PRECACHEINITACTIONS task is complete.
16:37:59, DPR-DPR-1002 Successfully registered the dispatcher http://servername.domain.com:9300/p2pd in Content Manager.
16:38:31, ‘camAsyncService’, ‘StartService’, ‘Success’.
16:38:31, Start a CAM_LPSvr because the active process count 0 is less than the limit 1.
16:38:31, ‘com.cognos.pogo.services.DefaultHandlerService’, ‘pogo’, ‘Failure’.
DPR-DPR-1035 Dispatcher detected an error.
java.io.FileNotFoundException: D:\data\cognos\data\ehcache\output.data (Access is denied.)
16:38:39, ‘planningRuntimeService’, ‘StartService’, ‘Success’.
16:38:39, ‘SystemService’, ‘StartService’, ‘Success’.
16:38:39, ‘buxService’, ‘StartService’, ‘Success’.
16:38:39, ‘Fragment Server Service’, ‘StartService’, ‘Success’.
16:38:39, ‘BatchReportService’, ‘StartService’, ‘Success’.
16:38:39, ‘com.cognos.pogo.services.DefaultHandlerService’, ‘pogo’, ‘Failure’.
DPR-DPR-1035 Dispatcher detected an error.
D:\data\cognos\temp\plugin-workspace\.config\config.ini (Access is denied.)
16:38:39, ‘planningAdministrationConsoleService’, ‘StartService’, ‘Success’.

[Start Service]
[ ERROR ] CFG-ERR-0106 IBM Cognos Configuration did not receive a response from the IBM Cognos service in the time allotted.
Check that IBM Cognos service is available and properly configured.

Possible Cause:
This can happen when you restart the Cognos Planning service, from Cognos configuration or direct from windows services.

Cognos BI service (content manager) was not started.
In a multi server environment – you must start the Cognos BI Content Manager first, before you start any other Cognos servers, like Cognos Planning Job servers.