The file “portal\variables_plan.xml” could not be opened.


Cognos TM1 10.1.1

Windows 2008 R2 server

Cognos BI 10.1.1 CAM security


When you surf to TM1 application web you get a error when you try to sign in.


You have upgrade or installed a new TM1 10.1.1 server and connected it with a existing Cognos BI installation.

Error message:


The file “portal\variables_plan.xml” could not be opened.


The variables_plan.xml file is not on the correct location on the Cognos BI server.



On the TM1 server find the folder D:\Program Files\ibm\cognos\tm1_64\webapps\pmpsvc\gateway_files

Unzip the file to your Cognos BI server and your Cognos BI gateway server.


This should give that the files come to this folders:

planning.html ¬†should in folder …\c10\webcontent

variables_plan.xml should in folder …\c10\templates\ps\portal

icon_active_application.gif ¬†should in folder …c10\webcontent\ps\portal\images

Update the planning.html file to contain the name of the TM1 server at line 38

// Update the following to point to the location of the planning service(s)

var planningServices = [“”];


More information: