The specified group does not exist on the server

Product:

TM1 10.1.1

Operations Console

Windows 2008 R2 server

 

Symptom:

Try to login to a Operations Console session, you have enter the following:

adminhost: localhost

servername: planning sample

group: cognos\admin

username: admin

password: apple

 

Error message:

The specified group does not exist on the server

 

Cause:

Operations Console may have problems with group names that contain a \ backslash or other characters. Recommendation to use simple group names likeĀ  MONITOR or ADMIN.

 

Solution:

Start TM1 Architect and add a group with name MONITOR

Add users to this group MONITOR that should be allowed to MONITOR the TM1 application.

Exit Architect.

 

Update the D:\Program Files\ibm\cognos\tm1_64\webapps\tm1operationsconsole\WEB-INF\configuration\ OpsConfig.xml file to reflect the change of group.

 

<?xml version=”1.0″ encoding=”UTF-8″?>

<Ops>

<AdminHost name=”localhost”>

<Server name = “Planning Sample”>

<Group>MONITOR</Group>

</Server>

</AdminHost>

<DashboardRefreshRate>5</DashboardRefreshRate>

<EnhancedStatusDetail>true</EnhancedStatusDetail>

</Ops>

 

Opsconfig.xml should look like above. Save the file.

You may need to change localhost with your servername, and planning sample if you want to use a different TM1 application as security container for Operation Console.

 

Go to Windows services and restart the “IBM Cognos TM1 Application Server” to make changes take affect.

Surf to http://localhost:9510/tm1operationsconsole/ to test the change.