Product:

Planning Analytics

Microsoft Windows 2019

Issue:

When user browse to tm1web site, they get a warning in web browser that “your connection is not private”.

If you check the certificate – by click on the padlock in the browser – windows says the certificate is OK.

Subject Alternative Name Missing The certificate for this site does not contain a Subject Alternative Name extension containing a domain name or IP address.

Certificate Error There are issues with the site’s certificate chain (net::ERR_CERT_COMMON_NAME_INVALID).

Solution:

Order a new certificate for your TM1WEB server that contain a Subject Alternative Name, that is the server-name or DNS alias.

The certificate you have today, if you open it in MMC, under Details tab, there is no line for Subject Alternative Name, only a line for Subject.

 

More Information:

https://www.digicert.com/faq/subject-alternative-name.htm

Security certificate does not specify subject alternative names