Product:
Cognos Analytics 11.1.7 if9
kit_version=11.1.7-2204120500
Manifest=casrv-manifest-11.1.7-2204120500-winx64h.json
Microsoft Windows 2016 Server
Issue:
You have downloaded the interim fix of CA11 and put it on a file share to install from.
The user you install with have only READ-ONLY access to the file share shared folder.
When run the installation you get strange errors, like:
The installation is unable to continue. Please make sure all product services have been stopped and applications have been closed.
Solution:
Ensure the user that you install with have full rights to the windows share where the cognos media files are.
Connect to \\servername\d$ if needed, to get the correct rights.
The installation program need write access to the folder where the media is stored.
More Information:
https://www.ibm.com/support/pages/node/6525664
https://www.ibm.com/support/pages/ibm-cognos-analytics-1117-fix-pack-4
https://www.ibm.com/support/pages/ibm-cognos-analytics-11x-fix-lists
https://www.ibm.com/support/pages/how-upgrade-your-version-cognos-analytics