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Cognos Analytics 11.1.7 if9
Microsoft Windows 2016 Server

You have downloaded the interim fix of CA11 and put it on a file share to install from.

The user you install with have only READ-ONLY access to the file share shared folder.

When run the installation you get strange errors, like:

The installation is unable to continue. Please make sure all product services have been stopped and applications have been closed.


Ensure the user that you install with have full rights to the windows share where the cognos media files are.

Connect to \\servername\d$ if needed, to get the correct rights.

The installation program need write access to the folder where the media is stored.

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