com/cognos/ccf/c8itk/ITKProxyJNI.jnIsLoggedOn(J)Z

Product:

Cognos Controller 10.1.405

Tm1 9.5.2

Windows 2008 R2 server

 

Symptom:

When doing a initial publish in Financial Analytics Publisher you get a error message that it can not login to the TM1 server cube.

This happen after you have upgrade Cognos Controller with a Fix Pack.

 

Error Message:

FAP Service Scheduler CRITICAL

Could not login to TM1, host: sr01639, server name: tm1fap, user name:  AD\username

If you keep the mouse over the error message you will see this message:

com/cognos/ccf/c8itk/ITKProxyJNI.jnIsLoggedOn(J)Z

Cause:

When using Cognos Controller with Cognos BI CAM security to TM1 version 9.5.2 you need to use the correct c8itk4j.jar file.

 

Solution:

Stop the Cognos FAP service.

Go to folder D:\Program Files (x86)\ibm\cognos\c10\server\FAP\lib

Rename the file c8itk4j.jar to c8itk4j.jar.old

Copy the c8itk4j.jar file from folder D:\Program Files (x86)\ibm\cognos\c10\server\FAP\lib\TM1_9.5_CAM_compatibility

You should now have c8itk4j.jar filesize to be 22 KB.

Start the Cognos FAP service.

Go the the datamarts tab in Financial Analytics Publisher and click start to test again.