paw dashboard is blank

Product:
Planning Analytics Workspace 74

Microsoft Windows 2019 server

Issue:

After migrate reports from old PAW to new PAW; some workspace does not show, they are blank instead of showing the table or graph.

Possible solution:

Ensure that inside Planning Analytics Workspace Administration, that the URL for TM1 Application Server Gateway URI point to your TM1WEB server and port.

http://paservername.domain.com:9510

This settings are also found in file d:\IBM\PAW74\config\paw.ps1

PAW uses the TM1WEB to render the websheets, so this must point to correct port.

If it point to the pmpsvc instead, you will get a blank page, where there should be a websheet in the dashboard.

You migrate the books and reports with the PAW lifecycle function from old PAW to new PAW; but the web sheets are migrated with the TM1 data folder.

 

More information:

https://blog.octanesolutions.com.au/backup-and-restoration-paw

https://www.ibm.com/docs/en/planning-analytics/2.0.0?topic=snapshots-import-snapshot

https://www.ibm.com/docs/en/planning-analytics/2.0.0?topic=classic-limitations

https://www.ibm.com/docs/en/planning-analytics/2.0.0?topic=classic-manage-snapshots

https://www.tm1forum.com/viewtopic.php?t=15452

https://www.ibm.com/support/pages/blank-white-page-rendered-while-opening-websheets-within-planning-analytics-workspace

Websheet is blank in PAW