ERROR Scheduler – Connection error to FAP database

Product:
Cognos Controller FAP 10.1.1
Oracle Database

Problem:
Error log when start the Controller FAP service
Error message in file C:\Program Files (x86)\ibm\cognos\c10\Server\FAP\error.log
2015-03-17 10:06:49,227 [schedulerThread] ERROR Scheduler – Connection error to FAP database
com.ibm.cognos.fap.common.exception.ConnectionException: Could not connect to: jdbc:oracle:thin:@servername-lx2488.domain.com:1521:FAP42.domain.com
at com.ibm.cognos.fap.common.persistence.dao.DbContext.getConnection(DbContext.java:72)
at com.ibm.cognos.fap.common.persistence.dao.LogDaoOracle.trace(LogDaoOracle.java:53)
at com.ibm.cognos.fap.common.persistence.dao.LogDao.info(LogDao.java:121)
at com.ibm.cognos.fap.common.persistence.dao.LogDao$$FastClassByCGLIB$$60127973.invoke()
at net.sf.cglib.proxy.MethodProxy.invoke(MethodProxy.java:149)
at com.ibm.cognos.fap.common.persistence.retry.RetryInterceptor.intercept(RetryInterceptor.java:56)
at com.ibm.cognos.fap.common.persistence.dao.LogDaoOracle$$EnhancerByCGLIB$$766a4385.info()
at com.ibm.cognos.fap.service.schedule.Scheduler.run(Scheduler.java:197)
at com.ibm.cognos.fap.service.schedule.Scheduler$1.run(Scheduler.java:139)
at java.lang.Thread.run(Thread.java:736)
Caused by:
org.apache.commons.dbcp.SQLNestedException: Cannot load JDBC driver class ‘oracle.jdbc.driver.OracleDriver’
at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1136)
at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)
at com.ibm.cognos.fap.common.persistence.dao.DbContext.getConnection(DbContext.java:70)
… 9 more
Caused by:
java.lang.ClassNotFoundException: oracle.jdbc.driver.OracleDriver
at java.lang.Class.forName(Class.java:139)
at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1130)
… 11 more
2015-03-17 10:06:49,242 [schedulerThread] ERROR RetryInterceptor – Trial 1 failed for method pingDatabase
java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at com.ibm.cognos.fap.common.persistence.retry.RetryInterceptor.intercept(RetryInterceptor.java:43)
at com.ibm.cognos.fap.common.persistence.dao.LogDaoOracle$$EnhancerByCGLIB$$766a4385.pingDatabase()
at com.ibm.cognos.fap.service.schedule.Scheduler.run(Scheduler.java:213)
at com.ibm.cognos.fap.service.schedule.Scheduler$1.run(Scheduler.java:139)
at java.lang.Thread.run(Thread.java:736)
Caused by:
com.ibm.cognos.fap.common.exception.ConnectionException: Could not connect to: jdbc:oracle:thin:@servername-lx2488.domain.com:1521:FAP42.domain.com
at com.ibm.cognos.fap.common.persistence.dao.DbContext.getConnection(DbContext.java:72)
at com.ibm.cognos.fap.common.persistence.dao.LogDaoOracle.pingDatabase(LogDaoOracle.java:107)
… 9 more
Caused by:
org.apache.commons.dbcp.SQLNestedException: Cannot load JDBC driver class ‘oracle.jdbc.driver.OracleDriver’
at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1136)
at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:880)
at com.ibm.cognos.fap.common.persistence.dao.DbContext.getConnection(DbContext.java:70)
… 10 more
Caused by:
java.lang.ClassNotFoundException: oracle.jdbc.driver.OracleDriver
at java.lang.Class.forName(Class.java:139)
at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1130)
… 12 more

Possible cause:
The oracle database is not configured with the correct tables needed to use it as a FAP database. Run DBCONV to update the database with correct tables.
Also that the ojdbc5.jar file is not in the folder C:\Program Files (x86)\ibm\cognos\c10\Server\FAP\lib