How do I uninstall Cognos controller client from my computer

Product:

Cognos Controller 10.1

Windows 7

Symptom:

How do I uninstall Cognos controller client from my computer ?

So I can install a new version of Cognos controller client.

Solution:

Log on the computer

Go to control panel

Go to program and features

Find Cognos Controller Client in list

Click to uninstall the program

Remove this folders (if they exist).

c:\program files (x86)\cognos\ccr\

%appdata%\cognos\ccr

%localappdata%\VirtualStore\Program Files (x86)\cognos\ccr\

Reboot client computer

Turn off the UAC (user access controller) in control panel

Install the Cognos Controller client from the dos-prompt,

Select CMD from start menu, and right click and select “Run As Administrator”

Change to the folder where you have copied the MSI file locally.

Then enter this to start the installation

msiexec /i CCRLocalClient.msi

Answer the questions with the appropriate server name.

http://servername.domain.com/ibmcognos/controllerserver

Do not select a cache folder.

Unzip the Integration.zip and jre.zip files in the C:\Program Files\cognos\ccr directory.

More information on how to install Cognos Controller

More information on what type of Cognos controller clients there are

CogKnowHow