Integration version: 0.0.0

Product:
Cognos Controller 10.1.405
Windows 2008 R2 server

Symptom:
Consolidation in Cognos controller does not work after update.
If you look in the help – system info dialog inside Cognos controller client you see version number:

IBM Cognos Controller version: 10.1.405
Integration version: 0.0.0

Cause:
When integration version is showing zeros, then some part of the Cognos Controller has not been installed correct.
Correct value for integration version should be: 10.1.416.

Possible Solution:
On the Cognos Controller Windows server:
Launch a command prompt by clicking “Start” – “Run” and then typing in “CMD”
Change directory using: cd C:\Windows\SysWOW64\common
Here is the file xceedzip, that maybe is not correct installed.
Register the file using: regsvr32.exe xceedzip.dll

Restart then the server.

Cognos Controller client version must be the same as the Cognos Controller version installed on the Application server.

More Information:
http://www-01.ibm.com/support/docview.wss?uid=swg21347488

http://www-01.ibm.com/support/docview.wss?uid=swg21394477

If you still have problems, remove the frangovfp com+ components and add them again.