Product:
Cognos Analytics version 12.1.2.15
Cognos Controller version 11.1.1003
Microsoft Windows 2022 server
Issue:
After upgrade to later version of Cognos Analytics, that is used for CAM login and Controller standard reports, the reports inside Cognos Controller does not work.
Solution:
The newer version of CA 12.0.4 and later have a different setup of MIME parameters. This is setup in IIS by the new CA_IIS_Config.bat script.
You can add it manually to IIS.
Go to IIS Manager and select the web site “ibmcognos”
Click on the MIME types icon
Add this
.mjs : application/javascript
Click OK
And restart the IIS server.
Restart Cognos Controller and run a standard report again.
If the PDF report works in Chrome, but not in a Edge browser, then you may need to add this:
Revert the report viewer to a more compatible display style, by making a change to the system’s Advanced Settings:
- Log in to IBM Cognos Administration
- Go to the Configuration tab > Dispatchers and Services.
- Select your dispatcher and locate the ReportService (and BatchReportService).
- Click Set properties > Settings tab.
- In the Environment category, go to Advanced settings and click Edit.
- Add the following parameters:
- Parameter: VIEWER_PDFJS | Value: FALSE
- Parameter: RSVP.PDF.USE_ADOBE_DRILL | Value: TRUE
- Click OK and restart the Cognos services to apply the new parameters globally.
More Information:
https://www.ibm.com/support/pages/all-cognos-pdf-reports-render-blank
https://www.ibm.com/support/pages/opening-pdf-output-cognos-analytics-shows-blank-page