504 Gateway Timeout

Product:
Cognos Analytics 12.0.3
Microsoft Windows 2022 server

Issue:

When try to login to CA12 direct from EDGE on the server you get a error:

504 Gateway Timeout: remote server did not respond to the proxy

The webserver reported that an error occurred while trying to access the website. Please return to the previous page.

Solution:

Check that you not are using a proxy, that not allow you to surf on the server.

Go to control panel

Go to system

Search for proxy

Select Proxy settings

Check that manual proxy setup is OFF.

Test again in your web browser to access the IBMCOGNOS site.

 

More Information:

https://schoolsit.wcgschools.gov.za/index.php/knowledge-base/86-how-to-manually-change-your-proxy-settings-on-windows-10

https://brightdata.com/blog/how-tos/set-up-a-proxy-in-windows-10

https://en.wikipedia.org/wiki/Proxy_server