Product:
Cognos Analytics 12.0.3
Microsoft Windows 2022 server
Issue:
When you look into the cognosserver.log file you find entries like this:
ERROR Audit.Other.DISP.com.cognos.pogo.handlers.engine.ServiceLookupHandler
ERROR com.ibm.bi.platform.commons.web.BIResponseWrapper
Request http://www.ibm.com/xmlns/prod/cognos/sacamsrvc-auth/202311/ Failure <messages><message><messageString>The client did something wrong.
/v1/disp/ibmcognos/sso/cisapi/bi/v1/login user-profile-service 2040 HttpServletResponseCode for /user-profile-service/v1/login is in error: 599
Solution:
As of IBM Support this are not errors. You can ignore them.
They happen when you login with IIS and SSO.
If the user login to the dispatcher direct they do not exist: http://caservername.domain.com:9300/p2pd/servlet/dispatch
Here is no SSO, so they have to enter there name and password.
More Information:
To check if content manager is up use http://caservername.domain.com:9300/p2pd/servlet
Configuring IIS in Cognos Analytics – IBM Documentation