Product:

IBM Controller 11.1.1003

Issue:

When start Cognos Controller client after a upgrade – you get a error:

System.TypeinitialzationException… create a exception..
System.NullReferenceException…have not been found…
CCR.CCRApplicationsettings.cctor….

Solution:

Check that you start IBM Controller client and not IBM Cognos Controller client, the older version.

The new software should be installed to C:\Program Files\IBM\IBM Controller Local Client\

More information:

https://www.ibm.com/support/pages/ibm-controller-and-ibm-cognos-controller-builds-ccr-name-and-database-version